Senior Operations Manager - Transportation (Supply Chain/Logistics)

Penske Automotive Group - Carrollton, TX

Full-time - Mid Level

Carrollton, TX

Truck Transportation

About the position

The Senior Operations Manager for Transportation at Penske is responsible for providing tactical direction and leadership to staff to ensure that customer requirements are met while aligning with Penske's goals and objectives. This role involves maintaining a professional approach to support solutions that enable the achievement of all contractual obligations. The manager will create and foster relationships with the customer's logistics manager to facilitate operational stability, ensuring that the operations run smoothly and efficiently. This position may be specific to one customer or a group of customers with similar needs, emphasizing the importance of understanding and addressing unique operational challenges. The role requires interaction with local customers on a daily basis to understand existing and emerging needs. The Senior Operations Manager will utilize their team to identify operational improvements in various areas, including route optimization, carrier selection, backhauls, trailer loading, inventory accuracy, and warehouse operations. Collaboration with other Penske sites is essential to share best practices and leverage resources effectively. Financial management is a critical aspect of this position, as the manager will develop and execute annual financial and operating plans, ensuring that operations meet or exceed business plan targets. This includes identifying issues with operating metrics and P&L, ensuring timely and accurate customer billings and associate payroll, and validating payables and intercompany charges. Safety is a top priority, and the Senior Operations Manager will monitor and improve accident frequency, ensuring that all associates understand their roles and responsibilities in maintaining a safe workplace. Proactive identification and correction of unsafe conditions and compliance with regulatory agencies and company policies are essential. Additionally, the manager will execute processes to track and record value delivered to customers, identify profitable business opportunities, and utilize metrics to maximize customer efficiencies and achieve cost savings. Monitoring fleet and equipment utilization and fuel efficiency is also part of the role, along with building strong relationships with local PTL districts and equipment vendors. Other projects and tasks may be assigned by the supervisor as needed.

Responsibilities

• Ensure that all supervisors understand how their work relates to the customers' business objectives.
• Interview and hire all associates up to supervisor level.
• Conduct exit interviews as needed.
• Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements.
• Develop direct reports through training and succession planning.
• Interact daily with our local customer to ensure we understand existing and emerging customer needs.
• Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations.
• Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
• Develop and execute annual financial and operating plan.
• Manage the operation with integrity to meet or exceed the Business Plan targets.
• Identify issues with the operating metrics and P&L and respond accordingly.
• Ensure customer billings and associate payroll are prepared timely and accurately.
• Ensure payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
• Monitor and improve accident frequency.
• Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place.
• Proactively identify and correct unsafe conditions, work processes, and behaviors.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Execute a process to track and record value delivered to the customer.
• Identify and seize profitable business opportunities.
• Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
• Monitor and improve fleet/equipment utilization and fuel efficiency.
• Contribute to equipment specification at time of start-up and renewal.
• Build a strong working relationship with local PTL district and other equipment vendors.
• Complete other projects and tasks as assigned by supervisor.

Requirements

• 5+ years related logistics and supply chain experience required.
• At least 3 years managerial or supervisory experience required.
• High School degree or equivalent preferred.
• Bachelor's Degree in Business or Supply Chain Management preferred.
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, and Powerpoint required.
• Strong written/oral communication and organizational skills are required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.