GovCIO - Montpelier, VT

posted 4 days ago

Full-time - Senior
Remote - Montpelier, VT

About the position

The Senior Operations Research Analyst Data Architect at GovCIO is responsible for supporting database development, data configuration, data analytics, and reporting activities for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This fully remote role involves working within a reporting and analytics team to pull, configure, and analyze data, creating real-time metrics and tasking responses to support the ICE mission.

Responsibilities

  • Provide effective data management to enable complex analytics from various systems and software including Oracle, Databricks, AWS, and ServiceNow.
  • Align data with data analytic tools such as Power BI, Tableau, and Qlik Dashboards.
  • Facilitate the needs, issues, and challenges faced by clients; perform gap analysis and recommend solutions within the data systems.
  • Provide trade-off analyses on technical solutions to determine the best tools and methodologies for complex data requests.
  • Create project deliverables, including artifacts to ensure adherence to team compliance and quality standards.
  • Use source data to assess the effectiveness of projects and business processes.
  • Work with team members to analyze changes in requirements and recommend expedient solutions in a timely manner.
  • Enable end-user visibility of data and metrics via dashboard creation and metric dissemination.
  • Leverage advanced analytic skills to translate complicated issues from multiple information sources into a clear picture for mission leadership.

Requirements

  • Bachelor's Degree
  • 10+ years of work experience (2 years may be removed for a master's degree)
  • 5+ years of experience in data exploration, data cleaning, visualization, and overall data analytics
  • 2+ years of experience in data visualization tools such as Qlik or Tableau
  • 2+ years of experience in distributed data and computing tools including Databricks
  • Strong evidence of data modeling, mapping data flows, and data design
  • ELT/ETL experience.

Nice-to-haves

  • Ability to translate ICE specific mission needs into practical data elements for analysis.
  • Experience with Master Data Management & Data Quality tools.
  • Excellent data analytic and communication skills.
  • Strong analytical, problem-solving, and organizational abilities.
  • Ability to work independently in a fast-paced environment.
  • Flexibility to change direction on short notice while tracking and executing tasks in progress.
  • Ability to think outside of the box while communicating or dealing with various situations.
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