Senior Partner Account Manager

About the position

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a Senior Partner Account Manager to join our Channel team! This role will be based in Canada and will support partners across North America.

Responsibilities

• Establish strong relationships with key partners, understand their business goals, and find the 'win, win, win' for them, Clio and our common customers.
• Identify high-value partners and collaborate closely with them to create joint plans aimed at generating partner-sourced revenue opportunities for Clio and boosting product and service revenue for partners.
• Act as a liaison between partners and the Clio Sales team, and as a member of the 'deal team' to optimize the conversion of partner referrals.
• Act as a leader on the team and contribute to the development and execution of Clio's overall partner program and strategy.
• Work in collaboration with cross-functional teams to provide optimal support for partners.
• Work with Clio's partner marketing team to support our partners with joint GTM and co-marketing activities.
• Identify and source new strategic partners that expand and strengthen Clio's Partner ecosystem via inbound follow-up and outbound outreach.
• Express and articulate our product vision, roadmap, strategies to internal and external partners.
• Drive and lead efforts to increase internal and external awareness of our channel development initiatives, collaborating with Marketing, Sales, Product Management and Finance as needed.
• Travel to conferences, trade shows, and partner meetings as required.

Requirements

• 5-7 years of experience specifically working with Channel partners, ideally within a mid-market software company, or in a comparable role.
• Experience working with cross-functional teams with revenue targets.
• Experience working with partners across different geographies and time zones.
• Deeply data-driven, naturally curious, and passionate about working with others to drive growth.
• Undergraduate degree in Business, Marketing, or a related field.
• Self-motivated, well organized, task-driven and deadline-oriented.
• Strong interpersonal skills, excellent written and verbal communicator.
• Experience using sales tools such as Salesforce, Salesloft, Google Suite or similar.

Nice-to-haves

• Possess a network of partners ideally suited for Clio's Channel Program.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.