Unclassified - Chicago, IL

posted 3 months ago

Full-time - Mid Level
Chicago, IL
10,001+ employees

About the position

The Senior Payroll & Employee Administration Manager at Dyson plays a pivotal role in the Employee Services function within the Dyson Business Services (DBS) organization. This position is essential for transitioning existing payroll processes into the DBS framework, ensuring that payroll services are innovated and enhanced to meet the evolving needs of the business. The manager will oversee a team of Payroll Specialists and Employee Services Team Members, reporting directly to the Global Head of Payroll and the Global Head of Employee Administration. This role is responsible for the timely and accurate management of salary payments for approximately 1000 monthly paid staff across the Americas region. The Senior Manager will lead the delivery of high-quality HR services, coordinating workflows, and engaging the operations team in continuous improvement initiatives for all HR operations. In this role, the Senior Payroll & Employee Administration Manager will manage business operations related to payroll and employee administration across all supported locations, ensuring compliance with signed-off Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), and quality targets. The manager will coach and motivate a diverse and highly skilled team, conducting performance evaluations based on industry standards of speed and cost. Additionally, the role requires interfacing with global and regional leadership teams to develop and standardize Payroll and Employee Administration processes and systems. Building sustainable relationships with key stakeholders and collaborating closely with payroll bureaus to support Dyson employees in payroll-related matters are also critical components of this position. The Senior Manager will contribute to the implementation of the DBS Employee Services strategy for the region, translating strategic goals into specific activities, plans, and projects.

Responsibilities

  • Manage business operations, both payroll and employee administration across all supported locations and service delivery according to signed-off SOPs, agreed KPIs and quality targets.
  • Coach and motivate diverse and highly skilled team members to optimize team effectiveness and enhance team interactions.
  • Conduct team performance evaluations assessed against industry standards of speed and cost.
  • Interface with the global and regional leadership teams to develop Payroll and Employee Administration processes/systems and ensure standardization globally.
  • Build sustainable relationships with key stakeholders.
  • Work closely with the payroll bureaus to provide effective support for Dyson employees in payroll related matters.
  • Contribute to the implementation of the DBS Employee Services strategy for the Region and translate them to specific activities, plans and projects.

Requirements

  • University diploma (preferred Accounting/Finance/Economy)
  • Previous Managerial experience min 3 years in a similar role
  • Strong background in Payroll service delivery, Employee Administration and Finance/HR shared services
  • Commitment to service excellence, process improvements and automation
  • Demonstrated working knowledge of ERP and Time & Attendance modules.
  • Excellent analytical and problem-solving skills
  • Service minded with a pro-active attitude.
  • Strong attention to details
  • Previous experience of Workday, SAP and Blackline tool is preferable.
  • Proficiency in MS Office
  • Fluent in English, Spanish will be an asset.

Nice-to-haves

  • Experience with payroll automation tools
  • Knowledge of labor laws and regulations in the Americas region
  • Ability to manage multiple projects simultaneously
  • Strong interpersonal and communication skills

Benefits

  • 401K with up to a 4% match
  • Company paid Life Insurance and AD&D
  • Flexible Savings Account (FSA) and Health Savings Account (HSA)
  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Wellness Program
  • Employee Assistance Program
  • Generous Dyson Product Discounts
  • Multi-Level Healthcare Coverage Options
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability
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