Senior Payroll Specialist - United States and Canada

$65,000 - $90,000/Yr

Copeland - Dover, DE

Full-time - Mid Level

Dover, DE

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Senior Payroll Specialist is responsible for managing payroll processing for employees in the United States and Canada. This role involves reviewing, reconciling, auditing, and balancing payroll documents to ensure compliance with company policies and regulatory guidelines. The specialist will provide customer service to employees and third-party vendors, train staff on new procedures, and oversee special payroll preparations. The position requires proficiency in various payroll software and systems, including ADP GlobalView, Celergo, and Workday, and involves collaboration with cross-departmental teams to enhance payroll efficiency and compliance.

Responsibilities

• Complete payroll processing for the United States and Canada using ADP GlobalView and Celergo payroll software.
• Review, reconcile, audit, and balance payroll documents to ensure compliance with company policies and regulatory guidelines.
• Provide customer service for all employees and third-party vendors regarding payroll inquiries and discrepancies.
• Complete internal and external reporting to ensure compliance with regulatory requirements.
• Administer compliance requirements timely, including DOL, IRS, FLSA, and state regulations.
• Complete quarter-end and year-end balancing, year-end documents, and annual filings.
• Identify opportunities for process improvement to enhance payroll efficiency and accuracy.
• Serve on cross-departmental teams and provide payroll support for project teams.
• Participate in and lead the rollout of new procedures and projects due to business changes and legal requirements.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in accounting, finance, human resources, or equivalent experience.
• 5+ years of experience in payroll processing.
• Knowledge of global payroll processes, labor laws, taxation, and statutory compliance.
• Proficiency in payroll and timekeeping systems such as Workday, ADP GlobalView, Celergo, and UKG Kronos.
• Fluency in English, both verbal and written.
• Proven experience working across multiple countries to process payroll.
• Ability to articulate messages clearly to all levels in the organization.
• Strong prioritization skills and timely follow-up capabilities.
• Demonstrated integrity, discretion, and confidentiality.
• Strong communication and customer service skills.
• Proficient in Microsoft Excel.

Benefits

• Medical insurance plans
• Dental and vision coverage
• 401(k) plan
• Flexible time off plans including paid parental leave, vacation, and holiday leave