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Senior People Operations Manager
Jerry - Palo Alto, CA
posted about 2 months ago
About the position
The Senior People Operations Manager will play a strategic role in scaling HR processes within a rapidly growing pre-IPO startup. Reporting directly to the VP of People Operations, this position involves overseeing day-to-day HR operations, including onboarding, HR administration, and compliance, while fostering a positive workplace culture. The role requires a deep understanding of the employee lifecycle to provide exceptional service and ensure reliable and seamless people operations.
Responsibilities
- Automate workflows in HR processes to minimize inefficiencies and scale operations.
- Provide an immersive onboarding experience for new hires to highlight their role's impact on the business.
- Support the development and implementation of employee engagement initiatives, such as surveys and team-building activities.
- Maintain accurate employee records and assist with benefits administration, ensuring HR data is up-to-date in HRIS systems.
- Serve as a first point of contact for employee inquiries and provide guidance on HR policies and procedures.
Requirements
- Bachelor's degree in any discipline.
- 7+ years of people operations experience, preferably in a high-growth startup.
- Strong understanding of human resources best practices and employment law.
- Experience in implementing and building HR automations and systems.
- Certification in SHRM or HRCI preferred.
Nice-to-haves
- Exceptional verbal and written communication and interpersonal skills.
- Solid judgment and integrity when handling sensitive information.
- Ability to multitask and prioritize without compromising attention to detail.
- Passion for creating a positive employee experience.
Benefits
- Competitive salary range of $100K - $140K.
- Opportunity to work in a dynamic and innovative environment.
- Access to a talent-dense workplace with career growth opportunities.
