Senior People Operations Manager

$100,000 - $140,000/Yr

Jerry - Boston, MA

Full-time - Senior

Boston, MA

101-250 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior People Operations Manager will play a strategic role in scaling HR processes within a rapidly growing pre-IPO startup. This position involves supporting day-to-day operations, including onboarding, HR administration, and compliance, while fostering a healthy workplace culture. The role requires a deep understanding of the employee lifecycle to provide exceptional service and ensure reliable and seamless people operations.

Responsibilities

• Automate workflows in HR processes to minimize inefficiencies and scale operations.
• Provide an immersive onboarding experience for new hires to highlight their role's impact on the business.
• Support the development and implementation of employee engagement initiatives, such as surveys and team-building activities.
• Maintain accurate employee records and assist with benefits administration, ensuring HR data is up-to-date in HRIS systems.
• Serve as a first point of contact for employee inquiries and provide guidance on HR policies and procedures.

Requirements

• Bachelor's degree in any discipline.
• 7+ years of people operations experience, preferably in a high-growth startup.
• Strong understanding of human resources best practices and employment law.
• Experience in implementing and building HR automations and systems.
• Certification in SHRM or HRCI preferred.

Nice-to-haves

• Exceptional verbal and written communication and interpersonal skills.
• Solid judgment and integrity when handling sensitive information.
• Ability to multitask and prioritize without compromising attention to detail.
• Passionate about creating a positive employee experience.

Benefits

• Competitive salary range of $100K - $140K.
• Opportunity to work in a dynamic and innovative environment.
• Access to a talent-dense workplace with career growth opportunities.