Senior Personal Injury Paralegal /Legal Assistant

Full-time - Mid Level

Charlotte, NC

Professional, Scientific, and Technical Services

About the position

CR Legal Team is accepting applications for a Senior Personal Injury Legal Assistant/ Paralegal. This position is ideal for individuals who have a passion for helping others and working in the legal field. The role requires thriving in a collaborative work environment where your experience and skills make a real difference. CR Legal Team is committed to standing up for justice for all people and remains fierce and loyal advocates for those who cannot always speak for themselves.

Responsibilities

• Ability to multi-task and effectively communicate, problem-solve and handle tasks efficiently and professionally with all TEAM members and the public.
• Understand and communicate in accordance with applicable State Bar rules related to protecting information and confidentiality while avoiding the unauthorized practice of law.
• Comply with company policies and procedures.
• Work in-office as scheduled to meet with clients, collaborate with fellow TEAM members, attend training sessions, and participate in other events.
• Utilize available technology including case management software, computers, databases, portals, and other software needed to successfully manage cases.
• Maintain excellent customer service and interface with clients, providers, and team members according to policies and procedures.
• Prepare documents, including medical summaries, claims correspondence, and pleadings for attorney approval.
• Interface with clients on non-legal issues relating to the management of client's case; refer legal issues to the appropriate attorney(s).
• Assist attorney(s) with written and verbal communications with adjusters and clients.
• Conduct preparation for legal proceedings; submit appropriate information and legal forms/documents to the appropriate organizations.
• Communicate effectively with clients to uncover pertinent information and data.
• Demonstrate effective critical thinking and problem-solving skills to optimize case management.
• Collaborate with appropriate attorney(s) and other team members to effectively handle client cases.
• Gather, process, and organize incoming medical records, bills, and other case-related documents.
• Process and review mail daily for additional information pertinent to case(s).
• Confirm balances and expenses; prepare the appropriate settlement documents for review by the attorney(s).
• Interface with other team members to achieve office and departmental goals.
• Train, mentor, and guide lesser experienced team members when appropriate.

Requirements

• 3 plus years of prior Legal Assistant, Paralegal, or related experience.
• Exceptional client advocacy.
• Ability to work independently and as part of a collaborative TEAM.
• Excellent written and verbal communication skills.
• Proficiency in case management and other relevant software.

Nice-to-haves

• Bachelor's degree and/or Certification.
• Bilingual (English/Spanish).
• Experience with the Litify Case Management Platform.

Benefits

• Inclusive and diverse working environment.
• Positive and team-driven culture.
• Personalized development plans to support your career growth.
• Innovative technology and case management systems.
• Competitive Pay.
• Medical Plan Options (including a zero-dollar premium High-Deductible Heath Plan option for employee-only coverage).
• Dental Plan Option.
• Vision Plan Option.
• Virtual Healthcare Access.
• Health Savings Account and Flexible Spending Account Options.
• 401k plan with an employer match.
• Disability Insurance Options (with employer-paid Long-Term Disability).
• Life Insurance Options (with employer-paid Basic Life Insurance).
• 11 Company paid holidays.
• Paid Time-Off.
• Employer-paid Employee Assistance Program.
• Perks at Work - Team Member Discount Program.
• Employer-paid Benefits Assistance/Advocacy Program.