CBRE - Dallas, TX
posted about 2 months ago
CBRE is looking for a Senior PMO Change Management Project Manager to support Change Management in a growing Global Portfolio Management Office (PMO) team supporting an expanding Data Center Construction portfolio! This role is client-facing and requires a high degree of influence, strategic thinking, and the ability to drive effective change management in a highly matrixed organization. This position's primary responsibility is to lead organizational change to enable successful implementation of the PMO's strategy and initiatives, such as process improvements and implementation of supporting software tools needed to scale the portfolio, driving full stakeholder buy-in, adoption, and lasting behavioral change. This role focuses on the human side of change required to meet business needs, creating and implementing a change management strategy and plan aligned with change management principles and methodology, including managing stakeholders and developing communications. Occasional travel to client sites is expected. In this role, you will create and implement change management strategies and plans that drive collaborator engagement, improve employee adoption and usage while minimizing resistance, and increase measurable achievement of results and outcomes. Establishing transformation success measures and monitoring progress, tracking and reporting trends and risks is crucial. To be effective, it is essential for this role to strongly influence the client sponsors with standard methodologies to drive, lead, and sustain successful change. You will apply program management skills to help the team run communications of programs, projects, schedules, training material, and deliverables and provide active support to other members of the PMO team with a variety of programs and process improvements. This role will support Program and Project Managers in integrating change management activities into their project plans. You will develop a comprehensive change management strategy tailored to the specific needs of our data center portfolio scaling efforts. Assessing the impact of changes on the organization and its collaborators, identifying key areas of focus and potential resistance will be part of your responsibilities. You will design and implement strategies to handle and mitigate resistance to change, build detailed change management plans that outline the steps needed to prepare, support, and help individuals and teams make successful transitions. Acting as a trusted advisor to clients and stakeholders, you will provide guidance on change management standard processes and build strong relationships with key team members to gain agreement and support for change initiatives. Conducting regular collaborator analysis to understand their needs, concerns, and level of commitment will be essential. Additionally, you will develop and implement communication plans to ensure timely, accurate, and consistent messaging throughout, design and deliver training programs to equip employees with the skills and knowledge needed to adapt to new processes and tools, supervise the progress of change initiatives, and adjust strategies as needed to ensure successful adoption. You will develop metrics to measure the effectiveness of change management efforts and supervise progress over time, find opportunities for continuous improvement in change management processes and practices, collect feedback from partners, and use it to refine and enhance strategies. Identifying and managing risks associated with change initiatives, developing mitigation plans as necessary, and addressing and resolving issues that may arise during the change process will be part of your role. Finally, you will prepare and present regular reports on the status of change initiatives to senior leadership and partners, maintaining comprehensive documentation of change management activities, including plans, progress reports, and lessons learned.