Oracle - Columbia, SC

posted 2 months ago

Full-time - Mid Level
Columbia, SC
Publishing Industries

About the position

Oracle is excited to be using our resources, knowledge, and expertise to make a meaningful impact in healthcare. We are focused on improving healthcare for all by bringing unique perspectives and expertise together to tackle the biggest problems in global health, including physician burnout, patient access to data, and barriers to quality care. Oracle Health Applications & Infrastructure (OHAI) is developing patient- and provider-centric solutions rapidly and securely, leveraging the value of Oracle Cloud Infrastructure (OCI) across various sectors including patient, provider, payor, public health, population health, and life sciences. At OHAI, you will have the opportunity to work with authorities across industries and access the latest technology, applying artificial intelligence, machine learning, large language models, and other data intelligence and analytics in an applied manner embedded into our solutions. Join us in creating people-centric healthcare experiences!

Responsibilities

  • Explore and analyze patterns of performance and other reliability issues for Infrastructure as a Service (IaaS) products and services.
  • Engage with Development and Service partners to identify improvement opportunities for IaaS and propose solution approaches related to network, Windows enterprise services (AD/DNS), OLVM/OKVM, and migration of services to Oracle Cloud Infrastructure (OCI).
  • Contribute to the definition of SLIs and SLOs focused on the IaaS product, stack, and service.
  • Telemetry data acquisition and ingestion.
  • Analyze metrics and SLO breaches.
  • Present data and analysis to various audiences including executives.
  • Be part of the SRE and architecture team, whose mission is the shared full stack reliability of a collection of services and technology areas, with our Development partners.
  • Understand and explain the effect of product architecture decisions on the ability to run distributed systems.
  • Engage with and present to a wide variety of audiences, ranging from individual contributors and teams to executive leadership.

Requirements

  • A Technical BS or MS, or equivalent experience.
  • Knowledge of Oracle Cloud Infrastructure, or similar cloud environments.
  • Understanding of Infrastructure as a Service (IaaS).
  • Systems thinking and experience with large scale applications and deployments.
  • Excellent written and verbal communication skills.
  • Experience in Service Reliability Engineering.
  • A methodical approach to troubleshooting complex problems.
  • Aptitude to be a good team player and willingness to learn and implement new Cloud technologies as needed.
  • Understanding of IaaS platforms, integration, deployment, and support.
  • Fluency in IaaS performance metrics and ability to understand reports.
  • General web application performance and reliability knowledge.
  • Experience with metric data acquisition tools and techniques.
  • Ability to define and document technical architecture of complex and highly scalable products.
  • Experience mentoring junior SREs and Infrastructure Architects across the organization.

Nice-to-haves

  • Experience with cloud migration strategies.
  • Familiarity with performance metrics and reporting tools.
  • Knowledge of distributed systems architecture.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short term disability and long term disability.
  • Life insurance and AD&D.
  • Supplemental life insurance (Employee/Spouse/Child).
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Flexible vacation policy for salaried employees.
  • Accrued vacation for hourly employees based on hours worked.
  • 11 paid holidays.
  • Paid sick leave with carryover options.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal services.
  • Voluntary benefits including auto, homeowner, and pet insurance.
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