Senior Process and Data Analyst (Remote)

$95,000 - $110,000/Yr

GovCIO - Boston, MA

Full-time

Remote - Boston, MA

About the position

GovCIO is seeking a Senior Data and Process Analyst to support program management, data analytics, and reporting activities for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This fully remote role involves leading a team of analysts to provide mission-specific knowledge, execute government taskings, and develop analytics and dashboards while managing customer relationships and addressing various programmatic needs.

Responsibilities

• Provide ICE specific mission knowledge on data, processes, field operations, strategic planning, or nuanced mission systems.
• Support collaboration with multiple stakeholders to collect and compile information for timely responses to requests and ad hoc assignments.
• Facilitate the needs, issues, and challenges faced by clients; perform gap analysis and recommend solutions.
• Lead support to cross-discipline team members to ensure all parties are on track with project requirements, deadlines, and schedules.
• Create project deliverables, including artifacts to ensure adherence to team compliance and quality standards.
• Use source data to assess the effectiveness of projects and business processes.
• Develop, gather and disseminate information and documentation among both business and technical customers in support of the Project Managers.
• Analyze changes in requirements and recommend expedient solutions in a timely manner.
• Translate complicated issues from multiple information sources into a clear point of view to create a compelling narrative.
• Prepare meeting agendas and synthesize complex information into succinct visualizations using tools such as PowerPoint.

Requirements

• Bachelor's degree with 8+ years of experience in dynamic customer delivery environments.
• ICE specific experience working with ICE data, systems, processes, and personnel.
• Ability to attain and maintain DHS clearance (US citizenship required).

Nice-to-haves

• Ability to translate ICE specific mission needs into tactical execution of reports, taskings, and overall data analytics.
• Excellent data analytic and oral communication skills.
• Strong understanding in project management and data analysis.
• Ability to lead data analytics development for a team of analysts.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to work independently in a fast-paced environment.
• Ability to lead and direct a group of analysts to execute program tasks.
• Ability to foster collaborative relationships with other teams and external stakeholders.
• Flexibility to change direction on a moment's notice while tracking/executing tasks in progress.
• Ability to think outside of the box while communicating or dealing with various situations.
• Clear understanding of activities, roles, and responsibilities on large scale IT projects.