Citigroup - New York, NY
posted 4 months ago
The U.S. Personal Banking (USPB) Chief Operating Office Business Execution team is dedicated to driving strategic growth and operational excellence across the USPB franchise. This highly visible team is responsible for a wide array of strategic initiatives and business management activities, which include growth strategy, digital transformation, expense productivity, talent and performance management, and enhancing operating model efficiency. The initiatives undertaken by this team are typically collaborative and involve significant interaction with business and functional heads, as well as their teams. The team is composed of top performers from leading strategy consulting firms and other internal Citi groups, creating a dynamic environment for professional growth and development. The successful candidate for this position will serve as an individual contributor within a small, focused team. This role offers an exceptional opportunity to engage with and influence the agendas of senior management, while also building knowledge and experience across various businesses and functions within Personal Banking. Additionally, the position allows for the development of relationships and networking with leaders throughout the personal bank, enhancing both personal and professional growth. In this role, the candidate will lead the analysis and delivery of critical strategic initiatives and business transformation priorities, collaborating with stakeholders across USPB, Finance, and Technology. The candidate will support the COO leadership team in scoping, mobilizing, and delivering USPB initiatives that address pain points and articulate value opportunities. The position requires leading end-to-end project execution, which includes developing project plans, articulating problems, analyzing root causes, developing business cases and solutions, and effectively communicating project results. Furthermore, the candidate will analyze and interpret market, competitor, operational, and financial data to identify trends, derive insights, model what-if scenarios, and develop recommendations to inform decision-making. Collaboration with cross-functional stakeholders will be essential to track and measure initiative progress, as well as to identify, design, and operationalize tools to streamline ongoing updates. The candidate will also drive the development of updates for the CEO and executive leadership, while mentoring junior staff and facilitating their career development.