Acuity Insurance - Sheboygan, WI

posted 3 months ago

Full-time - Mid Level
Sheboygan, WI

About the position

Acuity is seeking a Senior Product Analyst - Personal Lines to take ownership of Acuity's product portfolio by monitoring and enhancing current products while ensuring alignment with customer and market expectations as well as company objectives. The Product Analyst will be responsible for researching and developing new or improved product offerings aimed at optimizing profitable growth potential. This role involves organizing and analyzing industry, product, and company information to create actionable insights and recommendations that will drive the company's success. In this position, the Senior Product Analyst will champion the implementation of both new and existing products and features. Collaboration will be key, as the analyst will work closely with regional market directors, product leads, and cross-functional teams to design, deliver, and position new or enhanced products that align with Acuity's vision. The analyst will create formal product proposals that include product features, suggested coverage wording, coverage comparisons, rating variable analysis, and modifications to rating logic to support specific customer, business segment, regional, and product objectives. Communication of these proposals to executive stakeholders and business leaders will be essential to foster alignment, set direction, and establish priorities. The role also requires partnering with subject matter experts across the organization to research business ideas, market opportunities, or trends that can lead to new and enhanced product ideas. The Senior Product Analyst will assist in analyzing the financial impact of new product ideas and will monitor and evaluate product performance based on key business metrics and customer feedback. This ongoing evaluation will help maintain product relevance, drive improvements, and identify enhancement opportunities. Additionally, the analyst will deliver solutions aimed at improving the customer experience and optimizing product performance, ensuring that Acuity's product portfolio remains best-in-class and aligned with customer and marketplace expectations. The role involves assessing the impact of changes from industry advisory organizations, evaluating their implications for Acuity, and facilitating discussions with stakeholders regarding potential adoption. Conducting competitor and niche market research, along with analyzing internal data, will be crucial for identifying actionable recommendations that drive growth or profitability. The Senior Product Analyst will communicate results and recommendations with stakeholders and business leaders to assist in influencing strategic direction that supports growth, diversification, and profitability. They will also champion customer industry segments, monitor industry trends, and manage the performance of these segments in close partnership with Market Strategy and line functions. Supporting the annual rate change process with marketplace insights and competitor actions will enhance understanding of market positioning and decision-making. Collaboration with Customer and Communication areas will be necessary to execute strategy, design promotional materials, and effectively frame communication for internal and external audiences. The analyst will partner in developing training and communication materials and provide necessary training on product changes and enhancements for Underwriting, Distribution, and agency personnel. Building strong relationships across the organization will be essential to understand the nuances of geographic markets, product lines, and the competitive landscape, enabling the development of creative solutions. Proactively monitoring insurance industry and macroeconomic trends will support Acuity's dynamic and ongoing strategies. The Senior Product Analyst is expected to actively pursue continued professional development, which includes strengthening coverage language aptitude, enriching industry knowledge, broadening understanding of Acuity's underwriting practices, and deepening research and analytical capabilities. Regular and predictable attendance is required, and the analyst will perform other duties as assigned.

Responsibilities

  • Champion the implementation of new and existing products/features.
  • Collaborate with regional market directors, product leads, and cross-functional teams in the design, delivery, and positioning of new or enhanced products.
  • Create formal product proposals consisting of product features, suggested coverage wording, coverage comparisons, rating variable analysis, and rating logic modifications.
  • Communicate proposals with executive stakeholders and business leaders, fostering alignment, setting direction, and establishing priorities.
  • Partner with subject matter experts to research business ideas, market opportunities, or trends that lead to new and enhanced product ideas.
  • Assist in the analysis of the financial impact of new product ideas.
  • Monitor and evaluate product performance based on key business metrics and customer feedback.
  • Deliver solutions to improve the customer experience and optimize product performance.
  • Assess the impact of changes from industry advisory organizations and facilitate conversations with stakeholders on potential adoption.
  • Conduct competitor and niche market research to identify actionable recommendations that drive growth or profitability.
  • Communicate results and recommendations with stakeholders and business leaders to influence strategic direction.
  • Champion customer industry segments and manage their performance in partnership with Market Strategy and line functions.
  • Support the annual rate change process with marketplace insights and competitor actions.
  • Work closely with Customer and Communication areas to execute strategy and design promotional material.
  • Partner in the development of training and communication materials and provide training on product changes/enhancements.
  • Build strong relationships across the organization to understand geographic markets, product lines, and competitive landscape.
  • Proactively monitor insurance industry and macroeconomic trends.

Requirements

  • Bachelor's degree or extensive applicable experience.
  • Several years of experience as a Product Analyst or related work.
  • Extensive knowledge of Acuity's product offerings and experience in aligning with customer/market expectations and company objectives.
  • Solid understanding of the team's role in the company's operational and strategic plans.
  • Strong capabilities in research, data analysis, and critical thinking.
  • Excellent verbal and written communication skills, with strong interpersonal interactions and leadership qualities.
  • Ability to prioritize, organize, and accomplish tasks effectively in a self-directed environment.

Nice-to-haves

  • Experience in fostering alignment with stakeholders from varied disciplines.
  • Demonstrated ability to contribute to innovative approaches and solutions.
  • Experience working with a variety of computer software and tools, including MS Office Word, Excel, PowerPoint, and Teams.

Benefits

  • Salary range of $90,000 - $125,000 annually.
  • Equal Employment Opportunity employer.
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