Senior Product Analyst, Seats

Delta Air Lines - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Air Transportation

About the position

Delta is seeking a Senior Product Analyst to lead the modernization of its Seats product and legacy systems. This role involves driving the vision and execution of IT development roadmaps that align with Delta's overall Seats Strategy, focusing on enhancing customer experience and product efficiency. The ideal candidate will manage the end-to-end product lifecycle and create a scalable product roadmap while collaborating with various teams to ensure successful delivery.

Responsibilities

• Act as product manager for agile development teams.
• Formulate the business vision and prioritize needs around a design system roadmap.
• Dive into technical details with engineering teams and drive technical solutions.
• Work with internal and external partners to execute delivery of Seats products across multiple systems.
• Build an executable product roadmap that balances business value, timing needs, and development complexity.
• Collaborate with other agile development teams to understand relationships and dependencies between teams.
• Ensure IT development properly leverages backend mechanisms and achieves desired business goal.
• Work collaboratively cross divisionally to ensure functionality flows through to customer and agent-facing channels consistently and adds expected value.

Requirements

• Proven success in understanding and managing complex processes.
• Experience translating a business vision into written technical requirements.
• Ability to communicate clearly to business leaders and technical developers.
• Must have the ability to work well with diverse groups in a time sensitive and team environment with minimal supervision.
• Results oriented and capable of meeting or exceeding deadlines with attention to detail and follow through.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Nice-to-haves

• Bachelor's Degree with at least 1 year of relevant work experience.
• Experience in airline industry technology systems preferred.
• 2+ years of product management experience in a fast-paced technology driven company.
• Prior experience with enterprise design systems - establishing, building and maintaining the product and ensuring success.
• Experience working in an Agile environment as a Product Manager/Owner.
• Preferred Major in quantitative discipline such as Business Administration, Economics, Finance or Engineering.

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation, earned for use in the following vacation year
• Eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care
• Holistic Wellbeing programs to support physical, emotional, social, and financial health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve long-term career goals
• World-wide partnerships to engage in community service and innovative goals focusing on sustainability
• Business Resource Groups to promote inclusion and provide perspective
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks.