Nasdaq - New York, NY
posted 2 months ago
The Senior Product Analyst plays a crucial role in implementing and configuring software solutions within the framework of project plans, ensuring adherence to specified requirements and best practices. This position involves both installation and technical setup of the platform, which may occur at client sites or through remote connections. The analyst is responsible for delivering functional, technical, or project information to the sales team, which can be utilized for commercial proposals or as informational documents. In this role, the Senior Product Analyst engages with a diverse range of customer personas to understand their evolving business needs. This critical evaluation facilitates the development of tailored solutions that meet those needs effectively. Collaboration is key, as the analyst works closely with internal partners, including Marketing, Legal, Sales, and Engineering, to ensure that the value proposition of products is clear, understood, and resonates with the intended target audience. The analyst adopts and utilizes Product Management methodologies, particularly Agile, and employs tools such as JIRA and Confluence to document, define, and manage projects from inception to launch. Recognizing new business opportunities is a vital aspect of this role, as the analyst leads the development of products, services, technologies, and market plans to capitalize on these opportunities. Acting as a funnel for product development ideas, the analyst builds consensus among key stakeholders to realize new commercial opportunities. Additionally, the Senior Product Analyst identifies potential risks to achieving project objectives and implements procedures to mitigate these risks, demonstrating strong ethical behavior throughout the process. The role also involves performing analyses and preparing forecasts and recommendations related to product preferences, sales coverage, market penetration, market practices, and sales trends. Timely and accurate information and status updates are provided to Direct and Senior Leadership. Furthermore, the analyst partners with Sales and Support Teams across Nasdaq to ensure that customer service expectations are consistently exceeded. Embracing emerging technologies, such as Cloud APIs and WebSockets, is essential to accelerate the evolution of traditional markets to the Cloud.