Senior Product Delivery Associate, Machine Learning and Artificial Intelligence

JPMorgan Chase - Wilmington, DE

Full-time - Mid Level

Wilmington, DE

Credit Intermediation and Related Activities

About the position

As a Senior Product Delivery Associate in the Machine Learning and Artificial Intelligence (ML & AI) group, you will play a crucial role in transforming visions into market-ready products. This position involves navigating complex challenges to ensure smooth product delivery and support change initiatives, contributing significantly to career growth and innovation. You will collaborate with cross-functional teams, build key relationships, and enable continuous value delivery for products within the Consumer & Community Banking (CCB) Operations Product organization, which serves millions of customers and over 30,000 employees.

Responsibilities

• Collaborates with the Product Delivery Manager and other teams to execute key delivery tasks and identify efficiency improvements.
• Supports the completion of change management activities across functional partners and monitors adherence to risk, controls, compliance, and regulatory requirements.
• Raises blockers and impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.
• Manages complex metrics and creates new processes.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Demonstrated performance in product management or a relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Process and knowledge management skills.
• Ability to act as a consultant liaison.

Nice-to-haves

• Developed knowledge of the product development life cycle.
• IT or technology background is a plus.
• Machine Learning and Artificial Intelligence background is a plus.
• Ability to educate and train others.
• Ability to manage data and system applications.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching