JPMorgan Chase - Wilmington, DE

posted 26 days ago

Full-time - Mid Level
Wilmington, DE
Credit Intermediation and Related Activities

About the position

As a Senior Product Delivery Associate in the Machine Learning and Artificial Intelligence (ML & AI) group, you will play a crucial role in transforming visions into market-ready products. This position involves navigating complex challenges to ensure smooth product delivery and support change initiatives, contributing significantly to career growth and innovation. You will collaborate with cross-functional teams, build key relationships, and enable continuous value delivery for products within the Consumer & Community Banking (CCB) Operations Product organization, which serves millions of customers and over 30,000 employees.

Responsibilities

  • Collaborates with the Product Delivery Manager and other teams to execute key delivery tasks and identify efficiency improvements.
  • Supports the completion of change management activities across functional partners and monitors adherence to risk, controls, compliance, and regulatory requirements.
  • Raises blockers and impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.
  • Manages complex metrics and creates new processes.

Requirements

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area.
  • Demonstrated performance in product management or a relevant domain area.
  • Experience executing operational management and change readiness activities.
  • Experience in product deployment processes.
  • Process and knowledge management skills.
  • Ability to act as a consultant liaison.

Nice-to-haves

  • Developed knowledge of the product development life cycle.
  • IT or technology background is a plus.
  • Machine Learning and Artificial Intelligence background is a plus.
  • Ability to educate and train others.
  • Ability to manage data and system applications.

Benefits

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
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