Senior Product Designer, Heroku

$151,800 - $208,800/Yr

Salesforce

Full-time - Mid Level

Publishing Industries

About the position

The User Experience Designer at Salesforce's Heroku division is responsible for creating world-class developer experiences for a platform-as-a-service (PaaS) that operates on a global scale. This role emphasizes collaboration with cross-functional teams to design and validate innovative solutions that enhance user engagement and satisfaction. The designer will leverage their skills in UX research, visual design, and prototyping to deliver intuitive and accessible products that meet the needs of developers and businesses alike.

Responsibilities

• Collaborate with the User Research team to validate and test new ideas that enhance developer experiences.
• Partner with Design team and Product Managers to define, ideate, and iterate on design solutions.
• Develop user flows, experience maps, and other artifacts that effectively communicate the desired end experience.
• Create screens and prototypes that illustrate the proposed design solutions.
• Work with Engineering to deliver front ends that are turned into working products.
• Focus on the details to create beautiful products that enhance user trust and enjoyment.

Requirements

• Proficiency in Figma as the main design tool, with a willingness to adapt from Sketch.
• Ability to create interactive prototypes using HTML, CSS, and JavaScript.
• Strong understanding of visual design fundamentals including layout, color, and typography.
• Dedication to learning from users and familiarity with user research methods.
• Extensive knowledge of accessibility (a11y) best practices.
• Strong presentation and communication skills to convey design rationale to diverse audiences.
• Self-motivated with the ability to balance design goals and deadlines.
• Experience working in a high-performance design team, with a focus on feedback and collaboration.
• An online design portfolio showcasing outputs and thought processes for complex design challenges.

Nice-to-haves

• Familiarity with advanced features in Figma, such as variables and autolayout.
• Experience with the Ember.js framework.
• Background in mobile app design, analytic/infographic design, and icon design.
• Experience documenting design styles and creating UI pattern libraries.
• Experience designing developer tools, especially involving APIs, TUI, and CLI.
• Experience using Heroku itself.
• 5+ years of experience in digital product design, ideally in a technology company with B2B/Enterprise exposure.
• An Undergraduate or Master's degree in User Experience, Human Factors, Human Computer Interaction, or related field.

Benefits

• Competitive salary range of $151,800 to $208,800 based on experience and location.
• Incentive compensation and equity opportunities.
• Comprehensive health insurance and wellness programs.
• Flexible work arrangements and paid time off.
• Professional development and learning opportunities.