Senior Product Designer, Mobile AI

Sap N' Sap - Palo Alto, CA

Full-time - Mid Level

Palo Alto, CA

10,001+ employees

About the position

As a Senior Mobile Product Designer at SAP Business AI, you will play a crucial role in shaping user experiences for AI-powered enterprise solutions. This position involves collaborating with multi-disciplinary teams to design intuitive mobile applications for both iOS and Android platforms, focusing on conversational and chatbot-based experiences. You will leverage your design expertise to create impactful AI experiences while mentoring junior designers and advocating for user-centered design practices.

Responsibilities

• Design intuitive, user-friendly experiences for iOS and Android applications.
• Collaborate with cross-functional teams, including product managers, developers, and marketers, to define design requirements and implement cohesive user experiences.
• Create wireframes, mockups, and interactive prototypes that effectively communicate design concepts and interactions.
• Leverage the unique capabilities found on mobile devices (cameras, microphones, etc) to extend and improve conversational experiences.
• Design and refine conversational experiences that utilize LLM technology to improve user engagement and satisfaction.
• Develop user journey maps and conversational flow diagrams to ensure smooth and logical interactions.
• Test and iterate on conversational designs based on user feedback and performance metrics.
• Conduct user research, usability testing, and gather user feedback to inform design decisions.
• Analyze and synthesize research findings to create personas, scenarios, and user journeys.
• Ensure all designs meet accessibility and usability standards.
• Work closely with the client development teams and mobile design system teams to ensure feasibility and functionality of design implementations.
• Communicate design concepts and ideas through clear and compelling presentations.
• Advocate for the end user throughout the design and development process.
• Stay updated on the latest design trends, mobile technology advancements, LLM technology advancements, and best practices in conversational UX/UI.
• Share knowledge and mentor junior team members, fostering a collaborative and innovative design culture.

Requirements

• Minimum of 5 years in product design, ideally within enterprise or B2B software or AI-driven products.
• Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field.
• Strong portfolio showcasing design expertise in shipping iOS and Android mobile experiences.
• Proficiency in design and prototyping tools such as Figma, Framer, Sketch, Adobe CC, and experience with design systems.
• Experience with Swift/Java is a plus.
• Ability to translate complex AI and data-driven concepts into intuitive mobile user experiences.
• Demonstrated ability to work effectively in cross-functional teams and manage multiple projects simultaneously.
• Passion for staying ahead of mobile design trends and pushing the boundaries of what is possible with AI in enterprise software.

Benefits

• Flexible working models
• Health and well-being programs
• Learning and development opportunities
• Recognition for individual contributions
• Diversity and inclusion initiatives