Senior Product Designer, Platform

$123,300 - $209,700/Yr

ServiceNow - San Diego, CA

Full-time - Mid Level

San Diego, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The role is part of the Product Design team at ServiceNow, focusing on creating user-centered product experiences. Designers collaborate closely with engineering and product management to ensure a cohesive experience across the ServiceNow ecosystem. The position involves identifying user needs, proposing new platform capabilities, and setting design standards to enhance product usability and accessibility.

Responsibilities

• Work across multiple product teams to identify unmet needs and patterns.
• Collaborate with product management and engineering to ensure a unified experience across the ServiceNow ecosystem.
• Identify common problems across business units and propose scalable platform capabilities.
• Set standards and best practices for product design.
• Create components, page templates, and interaction patterns for various products.
• Develop specifications and usage guidance documentation.

Requirements

• 5+ years of relevant design experience.
• BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent.
• Experience in the complete product development lifecycle of web and/or software applications.
• Strong portfolio demonstrating user-centered design solutions.
• Experience with design tools for high-fidelity design solutions.

Nice-to-haves

• A growth mindset and willingness to strengthen core skills through varied experiences.
• Ability to build trusting relationships through clear communication.

Benefits

• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.