Senior Product Designer, Stealth Venture (San Francisco or NYC)

$159,100 - $194,150/Yr

Spring Care - Torrance, CA

Full-time - Mid Level

Remote - Torrance, CA

501-1,000 employees

Ambulatory Health Care Services

About the position

Spring Health is seeking a Senior Product Designer to join our team in a high-visibility, high-impact role focused on a new initiative aimed at transforming mental healthcare. This position is integral to our mission of eliminating barriers to mental health, utilizing our innovative Precision Mental Healthcare technology. As a foundational member of the product team, you will collaborate with a cross-functional SWAT team of engineers, product managers, data scientists, and marketers to rapidly innovate and execute against company priorities. You will be responsible for integrating commercial intuition, clinical understanding, provider efficiency, patient safety, confidentiality, and compliance into the design process. In this role, you will carry projects through all steps of the design process, including product and user research, insight synthesis, ideation, high-fidelity user interfaces, user experience designs, testing and validation, and post-launch evaluations. You will establish a culture and development processes for best-in-class product design and quality, ensuring that every detail of new product features is communicated and crafted from idea to pixel-perfect execution. Additionally, you will establish and track key performance indicators (KPIs) to measure success, inform decisions, and optimize results. Staying informed of industry trends, competitor products, and emerging technologies will be crucial to influencing product strategy and direction. Success in this role will be measured by your ability to launch an innovative, high-impact mental health product within five quarters, deliver market-leading usability and satisfaction, improve clinical tools and workflows, and ensure on-time delivery of cross-functional design deliverables. This position requires a commitment to building accessible and inclusive products, and a genuine interest in improving mental health services through design.

Responsibilities

• Integrate commercial intuition, clinical understanding, provider efficiency, patient safety, confidentiality, and compliance into the design process.
• Work with a cross-functional SWAT team of engineers, product managers, data scientists, and marketers to rapidly innovate and execute against company priorities.
• Carry projects through all the steps of the design process, including product and user research, insight synthesis, ideation, high-fidelity user interfaces and user experience designs, testing and validation, and post-launch activities/evaluations.
• Establish a culture and development processes for best in class product design and quality.
• Communicate and craft every detail of new product features from idea to user experience, to pixel-perfect execution.
• Establish and track key performance indicators (KPIs) to measure the success, inform decisions and optimize results.
• Stay informed of industry trends, competitor products, and emerging technologies to inform and influence the product strategy and direction.
• Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.

Requirements

• 4-5 years of experience as a product designer at a software company contributing to and leading the design of product experiences.
• Experience in developing healthcare products is highly preferred but not required.
• Experience working in an early stage startup environment, and a comfort with a high-growth, dynamic environment.
• Ability to balance agility with consistency as business priorities, user needs, and competitive environment evolves.
• Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders.
• Strong communication skills for articulating, discussing, and advocating for design decisions.
• Ability to give engineers guidelines so that they can move forward without fully completed designs.
• Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions.
• Genuine interest in building accessible and inclusive products.
• Understanding of latest accessibility and usability standards.
• Excellence in product design, interaction design, information architecture, and copywriting.
• Expertise with Figma and prototyping.

Nice-to-haves

• Front-end development skills are nice to have.
• Multiple examples of your ability to design best in class user interfaces.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health.
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• 10 allocated sick days per year.
• Flexible paid time off in addition to 12 paid holidays throughout the year.
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge.
• 4-4.5 months of fully paid parental leave.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Employer sponsored 401(k) match of up to 2% after 90 days of employment.