About the position
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. At BILL, we listen, learn, and lead—fostering collaboration and a drive for continuous growth. We’re committed to building a diverse and inclusive workplace that values each person’s unique skills and experiences. Even if you don’t meet every requirement, we’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
Responsibilities
- Handle design challenges and explore innovative solutions.
- Manage design projects that have a significant impact on product areas.
- Exhibit a deep understanding of user needs and pain points.
- Challenge and influence the team’s understanding of the user’s problems.
- Develop a strategic perspective on how design aligns with and supports business strategies/metrics.
- Deliver simple, elegant designs that exhibit a higher level of sophistication.
- Balance aesthetics with usability to create designs that delight users and intentionally create business value.
- Take a leadership role in design discussions with cross-functional teams.
- Adapt messaging to different levels of the organization, from individual contributors to mid-level managers.
- Provide in-depth explanations of design choices, connecting them to user needs and business goals.
Requirements
- 5+ years of experience in product design, with a demonstrable track record of leading design projects from concept to launch.
- Strong interpersonal skills and understanding of team dynamics.
- Effective communication and ability to lead cross-functional discussions with empathy.
- Understanding of customer situations and keeping them central to product decisions.
- Ability to translate customer insights into actionable outcomes.
- Clear conveyance of thoughts through various mediums, enhancing design effectiveness.
- Ability to tailor messages and build cross-functional narratives.
- Guiding the design process, promoting collaboration and advocating for user-centered design.
- Managing complex tasks and navigating design challenges with innovative solutions.
- Proficiency in design & research tools such as Figma, Rally, and Maze.
- Bachelor’s or Master’s degree in Design, Interaction Design, a related field, or equivalent practical experience.
Nice-to-haves
- Previous experience in FinTech or a related industry.
Benefits
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
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