Senior Product Designer

connectRN - Waltham, MA

Full-time - Senior

Waltham, MA

Administrative and Support Services

About the position

We are looking to hire a Senior Product Designer to solve complex problems for facility and clinician users. Reporting to the Director of Product, this Senior Product Designer will contribute valuable, beautiful, and holistic experiences via discovery research, service design, product design, interaction design, and usability evaluation in an iterative, dynamic environment. You will contribute to every step of the product development process with a diverse toolkit from whiteboarding, to wireframing, to high fidelity prototyping, to user testing. Discover new opportunities to make a meaningful impact on our users and our teams. Satisfy your curiosity about our core users and their needs with insights from qualitative and quantitative research methods, while finding the balance between data-driven decision making and intuition. Influence and shape our processes to ensure consistency, quality, and speed both for our users and ourselves. Collaborate with Product Managers and Software Engineers, as well as many others from operations teams, to solve the right problems, and solve them right. Evangelize human-centered practices to teams across the organization. Evolve our holistic design system to ensure consistency, quality, and speed both for our users and ourselves.

Responsibilities

• Contribute to every step of the product development process using a diverse toolkit including whiteboarding, wireframing, high fidelity prototyping, and user testing.
• Discover new opportunities to make a meaningful impact on users and teams.
• Conduct qualitative and quantitative research to understand core users and their needs.
• Influence and shape processes to ensure consistency, quality, and speed for users and the team.
• Collaborate with Product Managers and Software Engineers to solve the right problems effectively.
• Evangelize human-centered practices across the organization.
• Evolve the holistic design system to maintain consistency and quality.

Requirements

• Strong experience working as a Product Designer / UX Designer for web and mobile products.
• Skills in discovery research, service design, product design, interaction design, and usability evaluation.
• A strong portfolio demonstrating knowledge of design thinking, process, user interface design, and interaction design.
• Experience driving all aspects of the product design process from early problem definition to final interaction details and design QA of implemented features.
• Ability to communicate and defend concepts to a multidisciplinary team.
• Pride of craftsmanship with a high personal bar for visual and micro interaction design quality.

Nice-to-haves

• Strong opinions, loosely held; ability to accept feedback and constructive criticism with humility.
• A strong desire for collaboration and teamwork.

Benefits

• 100% employer-paid premiums for Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance.
• Health Savings Account with contributions from connectRN of up to $2,000 annually.
• Free gym and parking on-site (in Waltham).
• Flexible time off policy.
• 401k with match.