Senior Product Designer

Constant Contact - Boston, MA

Full-time - Senior

Boston, MA

Professional, Scientific, and Technical Services

About the position

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity, and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits, and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities—and we're just getting started! The Senior Product Designer designs industry-leading user experiences that achieve business objectives and successful customer outcomes. They apply design principles and methodologies to elevate product design, assist in defining best practices for the design discipline, and mentor peers.

Responsibilities

• Collaborate with teams to create user-centered product designs, requirements, workflows, and strategies
• Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices
• Collaborate with UX research, including planning, prioritization, feedback collection, and action plan creation
• Translate user needs and business requirements into compelling experiences
• Create user journeys, user flows, wireframes, and interactive prototypes across multiple devices and interfaces
• Create low- and high-fidelity prototypes to communicate design intent
• Recommend metrics to define, manage, and measure design success and prioritize enhancements
• Develop product design best practices and templates
• Create and present strategies and recommendations to design partners and stakeholders
• Use expertise and persuasion to influence the product vision and design
• Provide mentorship and meaningful feedback to other product designers
• Measure and explain the value of design to stakeholders

Requirements

• Bachelor's degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
• 5 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps
• 3 years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma
• Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including leadership
• Demonstrated experience applying the design decision making process and incorporating data