W.W. Grainger - Lake Forest, IL
posted 3 months ago
As a Senior Product Designer at Grainger, you will play a pivotal role in shaping the user experience for Grainger Insights, a platform that presents data and information through robust reporting tools and actionable dashboards. This position requires a blend of interaction and visual design skills to create software that allows users to effectively search, consume, and manipulate data. You will be involved in the entire UX design process, from conducting research and designing solutions to delivering final UI components and testing them for usability. In this full-spectrum UX interaction design role, you will collaborate closely with agile sprint teams, including Product Managers, Business Analysts, Engineers, and QA professionals, to design experiences that cater to both Grainger customers and internal users. Your responsibilities will include creating design concepts, customer journeys, and pixel-perfect design deliverables that translate user needs into tangible interaction designs. You will also leverage and contribute to Grainger's design system documentation, ensuring that your designs are scalable and meet user needs in each iteration. Additionally, you will evaluate current user experiences and provide recommendations for improvement based on user research, evaluative testing, and session replay analysis. Your ability to communicate design decisions and rationale effectively will be crucial when presenting your work to stakeholders. You will also lead review sessions with partners and the UX team to align design patterns across products and actively seek feedback to refine your design concepts. This role offers a unique opportunity to employ high-tech software and service design within a top-rated, well-established industrial supplier, all while working in a hybrid environment based in Lake Forest, IL.