Senior Product Designer

Mercury Business Services - Boston, MA

Full-time - Mid Level

Boston, MA

Couriers and Messengers

About the position

The Senior Product Designer at Mercury Business Services will play a crucial role in enhancing the user experience of the company's digital products. This position involves collaborating with a team of designers, product managers, and engineers to execute the product roadmap, conduct user research, and create UX flows. The designer will be responsible for leading design concepts, utilizing data to inform decisions, and fostering a culture of design excellence within the organization.

Responsibilities

• Collaborate with cross-functional teams to execute the product roadmap.
• Conduct user research to identify opportunities and validate potential solutions.
• Create UX flows, prototypes, and high-fidelity deliverables for the customer platform.
• Modify and revise existing designs to meet changing customer preferences.
• Contribute to design system updates, patterns, and best practices.
• Lead design concepts that meet business goals and solve user needs.
• Utilize quantitative and qualitative data to inform design decisions and influence the product roadmap.

Requirements

• 3+ years of related professional experience in product design.
• High proficiency with design tools such as Figma, Sketch, or Adobe XD.
• Experience running usability studies and incorporating customer feedback into product roadmaps.
• A portfolio demonstrating end-to-end product experiences from discovery to launch.
• Ability to thrive in a fast-paced, high-energy environment.

Nice-to-haves

• Dynamic and creative personality effective at engaging various audiences.
• Proactive work management with strong self-prioritization skills.
• An intuitive eye for customer needs beyond the obvious.

Benefits

• Hybrid work environment
• Opportunities for professional development
• Collaborative team culture