Senior Product Manager, Corporate Direct and 3rd Party Ancillaries

Delta Air Lines - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Air Transportation

About the position

The Sr. Product Manager will play a crucial role in the Digital Revenue and Corporate Direct team at Delta, focusing on enhancing the Corporate Direct platform and third-party ancillary products. This position requires a strategic and visionary leader with a strong background in product lifecycle management and market research, who can oversee product development from ideation to launch while ensuring alignment with business goals and customer satisfaction. The role involves collaboration across Commercial and Technology teams to improve digital customer experiences and drive revenue growth.

Responsibilities

• Develop and maintain a compelling product vision and strategy for Corporate Direct and Ancillary products in line with Delta's long-term business goals
• Translate business vision into clear initiatives, ensuring a shared vision across cross-functional teams through influential leadership
• Leverage design thinking tools and techniques to develop a strong product backlog
• Facilitate capability diagramming to understand the business and technical landscape at a high level
• Identify use case scenarios for the development and prioritization of a product backlog
• Leverage agile mindset and methodologies to develop a product roadmap
• Manage and influence Digital, IT, Sales, and Product Strategy stakeholders to align with the product's vision and priorities
• Embrace ownership of Corporate Direct and Ancillaries product vision and communicate effectively to stakeholders
• Present to senior leadership regarding the strategic product vision and long-term strategic roadmap
• Conduct thorough market and consumer research to identify trends and understand the competitive landscape
• Utilize insights from user experience research to craft products that deliver customer satisfaction
• Analyze data and market trends to determine key product delivery metrics
• Oversee the management of one or several product portfolios, ensuring timely and quality delivery of product initiatives
• Own the roadmap for the Corporate Direct platform and Ancillary products
• Lead the development and analysis of enhancement business cases, prioritizing ROI to achieve business goals
• Implement and support Agile and iterative development practices to enhance product development cycles
• Serve as a servant leader to foster a positive work environment that encourages innovation and teamwork
• Facilitate problem-solving, decision-making, and risk management activities within your team
• Effectively prioritize the product backlog to steer the team in the proper direction for product vision execution

Requirements

• 5+ years proven experience in product management, ideally within the Transportation industry
• Strong understanding of the Software Development Life Cycle (SDLC) and experience working in an Agile environment
• Excellent stakeholder management and cross-functional leadership abilities
• Data-driven decision-making mentality and strong analytical skills
• Exceptional communication and people skills to inspire and engage various teams
• A visionary mindset with the ability to anticipate future needs in product design and development
• Must be performing satisfactorily in current position
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation
• Up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, and subsidized back-up care
• Holistic Wellbeing programs to support physical, emotional, social, and financial health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve long-term career goals
• World-wide partnerships to engage in community service and sustainability goals
• Business Resource Groups to promote inclusion and provide perspective
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks