Senior Product Manager - Digital Forensics, Incident Response, And Cyber Resilience

Esentire - San Francisco, CA

Full-time - Senior

San Francisco, CA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

As a Senior Product Manager at eSentire, you will play a pivotal role in shaping the future of our Cyber Resilience and Digital Forensics and Incident Response (DFIR) offerings. This position requires a unique blend of business acumen and technical expertise, particularly in enterprise network security across both traditional and cloud environments. You will be responsible for translating customer business needs into actionable product strategies and technology requirements, ensuring that our solutions not only meet market demands but also exceed customer expectations. Your role will involve frequent interactions with customers and prospects, where you will explain our security solutions and gather valuable feedback to inform product development. In this capacity, you will own the Cyber Resilience and DFIR business lines, acting as the go-to resource for these areas. You will develop, manage, and communicate the product roadmap to both internal and external stakeholders, ensuring alignment with business goals and market trends. Additionally, you will oversee the pricing structure and tiering of our Cyber Resilience and DFIR services, as well as lead expansion initiatives into existing Managed Detection and Response (MDR) customers. Collaboration with cross-functional teams will be essential to ensure high-quality, on-schedule deliverables, and you will create compelling sales tools and marketing content to support our sales and field marketing teams. Your analytical skills will be put to use as you create financial, market, and other analytical models to guide product pricing and go-to-market decisions. You will maintain competitive intelligence materials and work with technology partners to source tools that enhance our platform and services. This role requires a proactive approach, as you will also define the necessary processes to support the launch of new services in collaboration with internal teams such as the Security Operations Center (SOC), Customer Success, and Deployments.

Responsibilities

• Own the Cyber Resilience and DFIR business lines as the go-to resource.
• Translate customer business needs into product strategy and technology requirements as MRDs and PRDs.
• Develop, manage, and communicate the product roadmap to both internal and external key stakeholders.
• Own pricing structure and tiering of Cyber Resilience and DFIR services.
• Lead expansion initiatives of Cyber Resilience services into existing MDR / DFIR customers.
• Work with other teams to ensure high-quality, on-schedule deliverables.
• Develop compelling sales tools and marketing content to support sales and field marketing teams.
• Create financial, market, and other analytical models to guide product pricing and go-to-market decisions.
• Maintain competitive matrix and competitive intelligence materials including hands-on product testing.
• Work with technology partners to source tools to support the platform and services.
• Collaborate with internal teams such as SOC, Customer Success, Deployments, etc., to define required processes to support the launch of new services.

Requirements

• 5+ years in product management.
• 2+ years working with Vulnerability Management Products (Qualys, Tenable, Rapid7).
• Expertise in Digital Forensics and Incident Response.
• Self-motivated and entrepreneurial mindset.
• Strong (written and verbal) communication and presentation skills.
• Strong interpersonal skills leading and contributing to cross-functional teams.
• Experience in fast-paced environments with overlapping projects/deliverables.
• Proven analytical and problem-solving skills.

Nice-to-haves

• Bachelor's degree (engineering or information systems related field).
• Certifications such as CISSP, CCSK, AWS Certified Security, etc. would be a benefit.
• Knowledge of the Pragmatic Marketing framework.

Benefits

• Breakfast, snacks, and refreshments at physical office locations.
• Flexible working hours and vacation.
• Company-wide equity and bonus programs.
• Subsidies for continuing education and health & wellness.
• Attractive compensation and benefits plans.