Senior Product Manager, Homepage
Marriott International - Oklahoma City, OK
posted 5 months ago
About the position
As the senior product manager on the marriott.com homepage team, you will join a top-notch group proudly serving as digital concierges at the “World's Favorite Travel Company” for millions of customers in over 30 languages worldwide. In this critical and highly visible role, you will be responsible for driving the hands-on work needed to support the team's feature delivery and optimizations. The ideal candidate will be particularly skilled at creating detailed product documentation, analyzing performance data to extract insights, and guiding the daily activities of the cross-functional team to ensure a high-quality product. We value candidates who are passionate about user experience and relentlessly push to understand global customer needs via a test-and-learn approach. This is an amazing opportunity for early-career professionals who are driven, organized, and clear a high bar for product as a craft.
Responsibilities
- Collaborate with design, engineering, and line-of-business teams as a cross-functional leader to drive execution of product roadmap.
- Produce artifacts such as epics and user stories that support execution of product roadmap.
- Combine data analytics, product metrics, user experience research, competitive and market analysis, and company goals to inform prioritization of product backlog.
- Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term.
- Collaborate with and lead cross-functional teams including, but not limited to: scrum, infrastructure, API, and QA to drive delivery.
- Define A/B and/or multi-variate tests to validate new ideas and features.
- Perform User Acceptance Testing per release requirements.
- Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements to support development.
- Help define new product features or optimizations of existing products, and incorporate them into the roadmap.
- Define products and services that deliver frictionless and innovative experiences.
- Create concise, compelling business cases that lead to buy-in from managers and seniors leaders.
Requirements
- Undergraduate degree in Computer Science, Marketing, Business Administration, Hotel and Restaurant Management, related major, or equivalent experience/education.
- 5+ years' experience in digital products/technology, sales and marketing, management operations, or related professional area.
- 3+ years' product management experience.
- 1+ years' eCommerce experience.
Nice-to-haves
- Demonstrable experience working in an Agile/Scrum software development environment;
- Ability to produce artifacts such as product requirements documents, epics, and user stories that are actionable and clear for cross-functional team members;
- Experience distilling a high-level product roadmap into an actionable delivery schedule that drives incremental value in pursuit of a broader goal;
- Ability to clearly articulate a product vision, business objective, or status update to peers and leaders alike;
- Ability to use strong critical thinking and problem-solving skills to brainstorm solutions with different functions and explain the pros and cons of each option;
- Strong ability to synthesize insights such as competitive analysis, product performance data, or user research to identify opportunities that inform the product roadmap;
- Experience with Adobe Suite including Adobe Analytics, Adobe Experience Manager, and Adobe Target;
- Digital product experience driving successful business outcomes for commerce or content products in any industry, with preference for travel and hospitality;
- Experience creating features or products that address the diverse needs of global customers;
- General understanding of technical concepts, including, but not limited to how APIs and data tables might be leveraged to build new features or products.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave
- Educational assistance
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
