Senior Product Manager II

$131,000 - $197,000/Yr

Compass, Inc. - Boston, MA

Full-time - Mid Level

Boston, MA

Real Estate

About the position

The Senior Product Manager II at Compass is responsible for leading the planning, execution, and delivery of core listing and property products aimed at enhancing the experience for agents and consumers in the real estate market. This role involves managing multiple large-scale initiatives, focusing on building foundational data sets and services that empower agents to serve their clients effectively. The ideal candidate will have extensive experience in full stack product management, a passion for real estate technology, and strong communication skills to collaborate with various stakeholders.

Responsibilities

• Lead the full software product development lifecycle, including ideation, user research, design, development, and go-to-market for core listings, buildings, and properties data, services, and experiences.
• Create, manage, and execute a prioritized roadmap of data-heavy products that optimizes for ease of adoption, rapid execution at high quality, low cost to build and maintain, and high degree of impact for Compass agents and their clients.
• Work in close collaboration with product, engineering, design, research, legal, and marketing partners to develop intuitive and value-creating user experiences.
• Interview agents, sales managers, regional leads, and other stakeholders, and review customer feedback and support channels to identify, prioritize, and solve both nationwide and region-specific customer experience issues related to listing, building, and property data, to improve customer satisfaction and average weekly sessions.
• Serve as the primary product team point of contact for escalations related to listing, building, and property data quality.
• Oversee and iteratively evolve products, data quality mechanisms, and operational processes to maintain and improve data coverage/quality and customer satisfaction.
• Prepare and present periodic progress updates to leadership and key stakeholders.

Requirements

• 5-9 years experience in progressive product management roles, building and launching successful products and features, preferably with a data product-heavy focus.
• Ability to effectively gather and prioritize requirements from disparate sources, going beyond user requests to get to key needs, and rationalize them across stakeholder differences.
• Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization.
• Comfort with collaborating with cross-functional teams and other stakeholders in a fast-paced, agile environment.
• Strong technical and data background, either from academic, engineering, or hands-on product development experience.

Nice-to-haves

• Real estate industry / technology experience
• B2C / Marketplace / Search / Data product experience

Benefits

• Participation in incentive programs (which may include cash, equity, or commissions).
• Paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave.
• Medical, tele-health, dental and vision benefits.
• 401(k) plan.
• Flexible spending accounts (FSAs).
• Commuter program.
• Life and disability insurance.
• Maven (a support system for new parents).
• Carrot (fertility benefits).
• UrbanSitter (caregiver referral network).
• Employee Assistance Program.
• Pet insurance.