US News - Washington, DC
posted 2 days ago
About the position
U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News, Real Estate, Careers and 360 Reviews. We reach more than 40 million people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our 'Best' series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations including Healthcare of Tomorrow and Healthiest Communities. We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest. Learn more about our Diversity, Equity and Inclusion initiative.
Responsibilities
- Be a thought partner and collaborator with the Director of Product Management for the Money division
- Proficiently create and manage a strategic roadmap that balances user needs, business goals and company objectives
- Oversee existing products and define new features and capabilities based upon consumer feedback including validating customer use cases for current and planned offerings
- Quickly and accurately identify when there's a need to adjust the solution if it's not meeting the hypothesis and iterate with speed and efficiency
- Manage multiple streams of discovery and analysis as well as know when and where it's appropriate to test quickly vs precisely
- Own our user journey through extensive primary user/customer research and secondary market research
- Ensure all product requirements are thorough, thought-through, testable, and visually successful
- Independently and proficiently uncover 'the why' behind user needs and conduct discovery by gathering data and insights to form a hypothesis of a solution
- Effectively measure results for consumer/customer success metrics (pageviews, clicks, click conversion rate, etc) by working closely with various teams (Tech, Design, Marketing, Editorial, Compliance, etc) to deliver high quality work
- Have the capability to be an expert in the products and have a solid understanding of how the product affects adjacent and non-adjacent products
- Collaboratively work with immediate team members to deliver user requirements, foster collaborative opportunities between teams, and constructively take feedback from team members, stakeholders, and leaders
- Fail fast, learn from it, and turn the learnings into successes
