Jerry - Miami, FL

posted 6 days ago

Full-time - Senior
Miami, FL
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager for Propelix at Jerry will lead the product development and implementation for a B2B GenAI prompt engineering platform. This role is pivotal in ensuring customer success and satisfaction while driving the product towards market fit. The position requires collaboration with various stakeholders and a deep understanding of customer needs to enhance the product's features and integrations.

Responsibilities

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction
  • Ask penetrating questions to form a deep understanding of our customers' needs and customize our technology to help them produce meaningful results
  • Ensure the success of our early Propelix customers and help us find product market fit
  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth
  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking
  • Initiative: Highly self-motivated with a strong sense of ownership over tasks
  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively
  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders
  • Bachelor's degree in an intellectually rigorous discipline
  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)
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