Senior Product Manager, Operations Center

$130,000 - $170,000/Yr

Stoke - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

Professional, Scientific, and Technical Services

About the position

As the Product Manager for Stoke's Operations Center, you will take full end-to-end ownership of the portfolio of products within Operations Center. This is a high impact position with large growth opportunities from day one. This candidate will take newly launched products to the next level, while also taking greenfield products/features from ideation through launch. The ideal candidate will have a deep understanding of the Supply Chain industry, experience launching and growing SaaS products, and be comfortable taking nebulous ideas from ideation to launch. This is a great role for you if you like to build products from scratch, enjoy interacting with customers early and often, and are excited to build the next generation of e-commerce software alongside a hard-working, nimble, and fast-growing team. This is a hybrid role based out of our Bellevue, WA office that would require working at least 3 days per week in the office.

Responsibilities

• Lead the E2E product strategy, roadmap, and execution for the Operations Center suite of products
• Define product requirements and create detailed product roadmaps to guide product development and ensure timely delivery of new products and features
• Conduct user research, including user interviews, surveys, and usability testing, to identify customer needs and pain points
• Collaborate with engineering teams to prioritize features and ensure the timely delivery of products and features
• Work with the UX/UI team to ensure the product is easy to use and adequately solves our customers' problems
• Work with cross-functional teams including data scientists, engineers, designers, and business stakeholders to develop and launch new AI-powered products and features for e-commerce brands
• Conduct market research and analysis to identify customer needs and trends in the e-commerce supply chain/operations space
• Monitor product performance and analyze data to identify trends and opportunities for optimization
• Participate in industry events and stay up to date on emerging trends in e-commerce, supply chain, and AI

Requirements

• 3-5+ years of product management experience in e-commerce or related field
• Hands-on experience building software in the Supply Chain industry (Fleiber, Flexport, Deliveroo, or building internal tooling to support Supply Chain teams)
• Experience working in an early-stage, fast growing startup environment
• Strong track record of conducting user interviews and incorporating user feedback into product development processes to deliver innovative, customer-focused products (experience with continuous customer discovery)
• Experience working with AI-powered products or technologies
• Strong analytical skills and experience working with data to make data-driven decisions
• Excellent communication skills with the ability to clearly communicate technical concepts to both technical and non-technical stakeholders
• Strong product management skills with the ability to manage multiple projects simultaneously
• Bachelor's degree in Computer Science, Engineering, Business, or a related field

Benefits

• Health care (medical, dental, vision)
• Basic life insurance
• Unlimited paid time off (subject to manager approval)
• Training/development
• Wellness resources
• Stock options