Stoke - Bellevue, WA

posted 26 days ago

Full-time - Mid Level
Bellevue, WA
Professional, Scientific, and Technical Services

About the position

As the Product Manager for Stoke's Operations Center, you will take full end-to-end ownership of the portfolio of products within Operations Center. This is a high impact position with large growth opportunities from day one. This candidate will take newly launched products to the next level, while also taking greenfield products/features from ideation through launch. The ideal candidate will have a deep understanding of the Supply Chain industry, experience launching and growing SaaS products, and be comfortable taking nebulous ideas from ideation to launch. This is a great role for you if you like to build products from scratch, enjoy interacting with customers early and often, and are excited to build the next generation of e-commerce software alongside a hard-working, nimble, and fast-growing team. This is a hybrid role based out of our Bellevue, WA office that would require working at least 3 days per week in the office.

Responsibilities

  • Lead the E2E product strategy, roadmap, and execution for the Operations Center suite of products
  • Define product requirements and create detailed product roadmaps to guide product development and ensure timely delivery of new products and features
  • Conduct user research, including user interviews, surveys, and usability testing, to identify customer needs and pain points
  • Collaborate with engineering teams to prioritize features and ensure the timely delivery of products and features
  • Work with the UX/UI team to ensure the product is easy to use and adequately solves our customers' problems
  • Work with cross-functional teams including data scientists, engineers, designers, and business stakeholders to develop and launch new AI-powered products and features for e-commerce brands
  • Conduct market research and analysis to identify customer needs and trends in the e-commerce supply chain/operations space
  • Monitor product performance and analyze data to identify trends and opportunities for optimization
  • Participate in industry events and stay up to date on emerging trends in e-commerce, supply chain, and AI

Requirements

  • 3-5+ years of product management experience in e-commerce or related field
  • Hands-on experience building software in the Supply Chain industry (Fleiber, Flexport, Deliveroo, or building internal tooling to support Supply Chain teams)
  • Experience working in an early-stage, fast growing startup environment
  • Strong track record of conducting user interviews and incorporating user feedback into product development processes to deliver innovative, customer-focused products (experience with continuous customer discovery)
  • Experience working with AI-powered products or technologies
  • Strong analytical skills and experience working with data to make data-driven decisions
  • Excellent communication skills with the ability to clearly communicate technical concepts to both technical and non-technical stakeholders
  • Strong product management skills with the ability to manage multiple projects simultaneously
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field

Benefits

  • Health care (medical, dental, vision)
  • Basic life insurance
  • Unlimited paid time off (subject to manager approval)
  • Training/development
  • Wellness resources
  • Stock options
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