Senior Product Manager, Operations

$115,000 - $230,000/Yr

Unclassified - San Diego, CA

Full-time - Mid Level

Remote - San Diego, CA

About the position

The Senior Product Manager, Operations at FuturHealth is responsible for enhancing the efficiency and effectiveness of the Product team by creating and implementing systems, tools, and processes that streamline operations. This role focuses on gathering product feedback, managing project commitments, and facilitating the product planning cycle to align strategy and resource allocation, ultimately driving the company's mission to empower individuals in their health journeys.

Responsibilities

• Create and manage systems to gather and synthesize product feedback effectively.
• Implement tools to streamline how we intake and analyze product feedback.
• Ensure that important issues are addressed promptly by tracking bugs and escalations within set service level agreements (SLAs).
• Create clear reporting mechanisms that keep key stakeholders aligned and informed on progress.
• Establish and maintain high-integrity commitment frameworks to help us stay on track with critical projects.
• Facilitate the product planning cycle to align strategy, resource allocation, roadmap planning, and outcome measurement.
• Oversee essential practices throughout the software development lifecycle, including launch processes, opportunity assessments, and product specifications.

Requirements

• 5+ years of experience in product operations or product management within B2C wellness companies.
• Familiarity with tools like JIRA, Confluence, Google Workspace, and Productboard.
• History of successfully leading projects from start to finish, resulting in significant operational improvements and measurable business impact.
• A proactive, 'roll up your sleeves' attitude that thrives in a hands-on environment.

Benefits

• Health and Dental Insurance coverage
• Fully remote work policy
• Unlimited Paid time off
• Authentic startup exposure
• Enabling direct impact on our expanding venture
• Embrace a culture valuing autonomy and accountability, where success is result-driven