Senior Product Manager, Patient OutreachNew

$155,000 - $175,000/Yr

K Health - New York, NY

Full-time - Mid Level

New York, NY

Professional, Scientific, and Technical Services

About the position

The Senior Product Manager for Patient Outreach at K Health is a pivotal role focused on developing an industry-leading patient outreach platform. This position involves managing products that enhance clinical outcomes and improve patient experiences, supporting various workflows across medical, operations, and customer support teams. The role emphasizes a patient-centered approach and requires collaboration with cross-functional teams to optimize processes and implement innovative solutions.

Responsibilities

• Gain a deep understanding of the intricate interactions and dependencies within healthcare processes and systems.
• Collaborate with cross-functional teams to optimize clinical workflows, drive efficiencies, and implement automations to enhance patient care.
• Ensure a patient-centered approach when designing operational touchpoints.
• Conduct user research to identify opportunities for process improvement.
• Create and effectively communicate product roadmaps, aligning them across various stakeholders and ensuring successful execution.
• Stay updated with healthcare industry trends, legal requirements, and emerging technologies to identify opportunities for innovative patient solutions.

Requirements

• 5+ years of product management experience in shipping products for internal stakeholders, consumers, or two-sided marketplaces.
• Proven track record of delivering business results by creating delightful product experiences in complex business areas.
• Strong strategic thinking and prioritization skills, balancing customer experience, stakeholder needs, and business priorities.
• Experience in launching products that require close coordination between the technology and customer-facing teams.
• Excellent collaboration skills, with the ability to work effectively with diverse teams and create a cooperative atmosphere.
• Experience in healthcare or within a business or operations function is a plus.

Benefits

• Hybrid work schedule with weekly lunches and stocked fridges
• Monthly social committees for company events
• 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
• Stock options for every full-time employee
• Paid parental leave
• 401k benefit
• Commuter Benefits
• Competitive health, dental, and vision insurance options