Splunk

posted 4 days ago

Full-time - Senior
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As the Senior Product Manager, Platform Lifecycle on the Foundations team at Splunk, you will be instrumental in defining the customer experience for software consumption and adoption. Your role will focus on creating seamless solutions for installation, upgrades, and deprecation, enabling customers to manage platform complexity while fostering innovation and reliability across Splunk's hybrid multi-cloud offerings. This position involves collaboration with various teams, including engineering, UX, and operations, to drive transformative initiatives and deliver measurable outcomes.

Responsibilities

  • Own the vision and strategy for the end-to-end upgrade experience across multiple platforms.
  • Drive product requirements on defining the right APIs, interfaces, and deployment vehicles to uptake new releases, working closely with engineering, design, and other teams.
  • Build a repeatable framework for how Operating Systems, 3rd Party Libraries, and installation & runtime paradigms are introduced and deprecated within Splunk software.
  • Establish relationships with customers and internal and external collaborators to collect key user and customer needs and validate potential solutions.
  • Collaborate with Customers, Engineering, UX, PMs, Service Operations, Marketing, and Field on a regular cadence to own the proposed strategy.

Requirements

  • Proven ability to lead cross-functional product initiatives that deliver meaningful outcomes for customers.
  • Experience working with system administrator personas, designing solutions for health monitoring, troubleshooting, and distributed environments.
  • Strong collaboration and communication skills, with experience driving alignment across technical and non-technical stakeholders.
  • A data-driven approach to prioritization and operational excellence.
  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree or 6 years and a Master's Degree.

Nice-to-haves

  • Familiarity with enterprise operating systems, packaging workflows, and support policies.
  • Experience with software development lifecycles, release automation, and certification processes.
  • Advanced degree or equivalent practical experience in a related field.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan and match
  • Paid time off
  • Incentive compensation
  • Equity or long-term cash awards
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