Amazon - Austin, TX

posted 25 days ago

Full-time - Mid Level
Austin, TX
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager for ProServe Contracting Modernization at AWS is responsible for leading the development and management of products that enhance customer experiences and drive business outcomes. This role involves collaborating with various stakeholders to design, program-manage, and maintain innovative solutions that support ProServe's mission. The position requires a strong focus on customer needs, process improvement, and the ability to leverage cutting-edge technology, including Generative AI, to deliver quantifiable results.

Responsibilities

  • Use a variety of skillsets including product design, process design, and program management.
  • Provide ongoing user support for developed products and seek continuous improvement solutions.
  • Collaborate with stakeholders to tackle business and customer problems.
  • Design solutions that align with specific business goals and outcomes.
  • Manage the end-to-end product lifecycle from conception to delivery.

Requirements

  • Bachelor's degree or equivalent.
  • Demonstrated experience collaborating with a broad set of stakeholders.
  • Prior Product/Program Management experience with technical, business, and analytics teams.
  • Versatile communication skills to lead discussions with technical teams and simplify complex concepts for non-technical audiences.
  • Experience contributing to engineering discussions around technology decisions and strategy.

Nice-to-haves

  • Experience presenting to senior leadership.
  • Experience owning/driving roadmap strategy and definition.
  • Experience managing technical products.
  • Experience in building and innovating processes.
  • Experience leveraging Design Thinking methods for development.
  • Lean or Six Sigma certified.
  • Project Management Professional (PMP) certified.

Benefits

  • Comprehensive medical coverage
  • Financial benefits including equity and sign-on payments
  • Flexible work culture promoting work-life balance
  • Mentorship and career growth opportunities
  • Diversity and inclusion initiatives
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