Senior Product Manager, Reliability and Sustainability
C3 AI - Redwood City, CA
posted 3 days ago
About the position
C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. As a Senior Product Manager, Reliability and Sustainability, you will be responsible to lead C3 AI product efforts in AI-based asset performance management and energy efficiency use cases. You will leverage your prior operations, sustainability, and/or manufacturing experience and gain deep expertise in our products to develop enterprise AI applications that deliver meaningful business value for our customers. You will collaborate with customers and internal teams through the planning, design, and implementation stages of C3 AI reliability and sustainability applications to positively impact our success. C3 AI Applications span across multiple industries, such as energy, healthcare, manufacturing, and retail. You will drive the development, roadmap, and go-to-market strategy for market-leading SaaS products that provide value to solve important and complex problems: predictive maintenance, process optimization, production optimization, energy efficiency, carbon emissions reduction, etc.
Responsibilities
- Prepare, maintain, and own all aspects of your SaaS product
- Vision for a comprehensive feature roadmap
- Detailed product specification documentation
- User experience, customer satisfaction and QA
- Market positioning and customer targeting and segmentation
- Differentiated collateral to support sales, including customer testimonials and case studies
- Develop a thorough understanding of C3 AI Applications to clearly communicate technical capabilities and business impact to customers
- Support pre-sales activities (e.g., scoping workshops, pilots) to ensure consistent and successful use of existing C3 AI Applications across our global customer base
- Positively influence sales, engineering, and customers to ensure success of your product
- Collaborate with the C3 AI Customer Success team to ensure our customers deliver on their Digital Transformation Vision
- Effectively and proactively communicate with customers and build a trusted advisor relationship
- Regular travel (25+%) to customer sites
Requirements
- Bachelor of Science in STEM field; MBA or Master of Science preferred
- 7+ years of work experience in manufacturing, energy, chemicals, or related industrial operations industry, preferably including 4+ in product management roles
- Significant relevant experience in, or supporting, complex industrial operations businesses
- Excellent verbal and written communication and presentation skills
- Strong problem-solving skills and bias for action
- Time-management and prioritization skills
- Desire to quickly grow subject matter expertise in supply chain use cases
- Value self-learning and further understanding of relevant areas of interest
Nice-to-haves
- Project, educational, or self-taught experience in big data, analytics, and data science is a plus
- Fluently understand process technology concepts (e.g., advanced process control, energy) and Engineer / Operator / Remote Monitoring personas
Benefits
- Excellent benefits
- Competitive compensation package
- Generous equity plan
