Amazon - San Francisco, CA

posted 5 days ago

Full-time - Senior
San Francisco, CA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager, Salesforce Admin for World Wide Sustainability (WWS) at Amazon is responsible for managing the Salesforce instance, ensuring its effective use to solve complex business problems. This role requires a blend of technical expertise in Salesforce and strong product management skills, focusing on governance, configuration, and collaboration with global stakeholders to enhance user experience and drive business value.

Responsibilities

  • Serve as the single threaded owner and product champion of the WWS Salesforce instance, creating and maintaining a robust governance structure.
  • Configure new and existing Salesforce features, focusing on security, user efficiencies, solving business/customer issues, and ensuring data accuracy.
  • Partner with global stakeholders to identify, drive, and build improvements, enhancements, and customizations that solve complex business problems.
  • Drive communication efforts across stakeholders through feature rollout processes and launch announcements.
  • Oversee the configuration and coding of new and existing Salesforce features, including user management, security, custom objects, validations, workflows, and third-party applications.
  • Collaborate with product managers and program teams to deliver customized solutions that meet business requirements, enhance user experience, and generate tangible business value.
  • Proactively identify opportunities to leverage Salesforce innovatively to improve existing business processes and support rapid organizational scaling.

Requirements

  • 7+ years of product or program management, product marketing, business development or technology experience
  • 5+ years of Salesforce administrator experience
  • 5+ years experience owning/driving roadmap strategy and definition with end to end product delivery
  • Bachelor's degree or equivalent

Nice-to-haves

  • Experience in influencing senior leadership through data driven insights
  • Experience working across functional teams and senior stakeholders

Benefits

  • Medical, financial, and other benefits
  • Equity and sign-on payments as part of total compensation package
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