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Amazon.com - New York, NY

posted 3 days ago

Full-time - Mid Level
New York, NY
General Merchandise Retailers

About the position

As a product manager tech, you create the moderation experience for small and medium businesses (SMBs), a critical growth driver for Amazon advertising. Helping SMBs succeed with advertising on Amazon requires leadership across the end-to-end advertising experience, including products, technology, and policy. SMBs are key to Amazon's local advertising strategy. You own working back from the advertiser experience to define products and technical architecture to ensure customer success and revenue growth. You collaborate cross-functionally to launch ad products to expand SMB presence on Amazon while maintaining a high bar for ad quality and compliance. The ideal candidate will drive product thinking with a strong customer obsession and awareness of industry-wide trends, with the ability to identify the best direction for Amazon, our customers, and unique advertising offerings. Our mission is to define the right moderation capabilities to protect shopper trust while helping advertisers succeed on Amazon.

Responsibilities

  • Define and drive SMB moderation product strategy and roadmap.
  • Talk to internal and external customers regularly to find out their needs and keep a pulse on industry trends.
  • Work with other advertising teams to deliver solutions from ad creation to placement.
  • Perform market analyses, usability studies, and study customer usage patterns to evolve features.
  • Collaborate with engineering teams to drive product roadmaps.
  • Translate customer needs into solutions across UI and APIs.
  • Address bottlenecks, provide customer input, and balance business needs versus technical constraints.
  • Partner with multiple teams across geographic locations to ensure timely delivery of solutions.
  • Clarify and drive project commitments and maintain clear chains of accountability.
  • Conduct training and outreach to internal support teams and external customers.

Requirements

  • 3+ years of technical product or program management experience
  • Bachelor's degree
  • Experience owning/driving roadmap strategy and definition

Nice-to-haves

  • Experience contributing to engineering discussions around technology decisions and strategy related to a product

Benefits

  • Equity
  • Sign-on payments
  • Medical benefits
  • Financial benefits
  • Other forms of compensation
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