About the position
Next generation customer shopping journeys are starting and ending outside Amazon stores as this next wave of shoppers finds inspiration through video games, virtual worlds, social media, and the metaverse. To meet the needs of these customers, the Amazon Anywhere team is on a mission to build the earth's most customer-centric shopping experience by providing Amazon's selection, price, and convenience for customers no matter where - or how – they find inspiration. Our team owns a product roadmap that enables developers across games, apps, and content creation to embed shopping deeply into those experiences, helping customers discover and purchase relevant products without breaking immersion or engagement. After our initial launches, we seek a highly motivated and technically strong Senior Product Manager -Technical to take us into the next phase of growth by launching our next set immersive off-Amazon shopping experiences. This role will drive the process end to end, from helping to identify opportunities in areas like video games, media and entertainment, and wearable tech; engaging with both internal and external stakeholders; writing and presenting documents for senior leadership alignment; and then working with our partners and our dedicated engineering teams to implement and iterate new features and partner launches. This role has high visibility, high ambiguity and high impact, and will help shape the future of shopping for Amazon. The ideal candidate has a strong technical product background, exceptional communication skills and a passion for innovation. They are able to create a strategic framework to analyze new opportunities. At the same time they are able to dive deep to understand and solve technical challenges, collaborating with our own engineering teams and partner developers on best in class solutions. The ideal candidate will stay connected on industry trends, competitive landscape, and emerging technologies to inform the product roadmap. Product expertise in specialized areas such as AWS, APIs, and immersive content experiences (e.g. video, advertising, online gaming) is a definite plus. If you're deeply passionate about technology, customer obsessed, and love to innovate, we warmly welcome your application to help craft the future of immersive shopping at Amazon stores.
Responsibilities
- Serve as a go-to product expert for Amazon Anywhere for partners, leadership and engineering teams.
- Influence the vision and product roadmap for the future, including product capabilities and service model.
- Write effective PRFAQs and stay at the forefront of technology advancements.
- Analyze opportunities in terms of customer benefit, partner needs, and business impact.
- Align with partners on requirements, including user stories and acceptance criteria.
- Ensure successful, on-time delivery of new Amazon Anywhere integrations through effective project management.
- Define and track key performance indicators (KPIs) including product performance data and market trends.
- Be a steward of Amazon Anywhere guardrails that safeguard customer experience and data.
- Bridge the gap between business needs and technical capabilities by communicating requirements effectively.
- Work closely with engineering to define technical specifications and evaluate feasibility.
- Partner with other Amazon teams to ensure product vision and capabilities are included in broader e-commerce solutions.
Requirements
- Strong technical product background.
- Exceptional communication skills.
- Passion for innovation.
- Ability to create a strategic framework to analyze new opportunities.
- Ability to dive deep to understand and solve technical challenges.
- Experience with AWS, APIs, and immersive content experiences is a plus.
