Senior Product Manager - Technical, Just Walk Out Technology

$136,100 - $235,200/Yr

Amazon - Seattle, WA

Full-time - Mid Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager - Technical for Just Walk Out Technology at Amazon is responsible for leading the product strategy and execution for the Merchant Experience. This role involves innovating on behalf of third-party customers, managing the end-to-end Just Walk Out experience, and collaborating with cross-functional teams to enhance customer satisfaction and drive business growth. The position requires a blend of technical expertise and product management skills to develop roadmaps and deliver scalable solutions for autonomous retail.

Responsibilities

• Drive the product strategy, roadmap, and execution for the Merchant Experience.
• Consult with key partners to determine program prioritization and identify tradeoffs.
• Proactively identify opportunities and gaps to improve customer experience and work with engineering to address them.
• Engage directly with customers and tech partners to develop and launch product features.
• Regularly communicate with business leaders, tech partners, and other stakeholders to drive alignment across key business initiatives.
• Leverage technical expertise to evaluate the current architecture, identify risks/limitations, and propose solutions to deliver a scalable, self-serve experience for customers.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Influence technical priorities and business strategy through data-driven and anecdotal voice of customer inputs.

Requirements

• 5+ years of technical product or program management experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience with end to end product delivery

Nice-to-haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
• MBA or advanced technical degree

Benefits

• Flexible work hours and arrangements
• Mentorship and career growth opportunities
• Employee-led affinity groups fostering inclusion
• Ongoing events and learning experiences