Senior Product Manager - Technical, Ring
Amazon - North Reading, MA
posted 5 months ago
About the position
We are looking for technical product leaders who want to build high-quality products and services and help scale up big business segments in the security space. If you are looking for a high ownership position working on delivering a strategic new vision through software, hardware, and AI/ML, this job is for you! In this role, you will lead the development and execution of a bold customer-focused product strategy and vision for the next generation of devices and services. You will be responsible for leading initiatives in various stages of the lifecycle, from ideation to development to launch. This includes defining creative, high-quality, long-term product roadmaps based on team strategy and vision, as well as developing detailed, crisp business requirements and user stories that can be used to create product specifications and architecture. You will manage prioritization and trade-offs among customer experience, performance, and operational load. Proactively identifying and resolving issues that may impair the team's ability to meet strategic, financial, and technical goals will be a key part of your responsibilities. You will drive decision-making and product launches in partnership with Engineering, UX, Operations, Business Development, Go to Market, PR, Legal, Finance, and other cross-functional teams. Creating buy-in for the product vision and strategy with leadership and internal partners is essential to your success in this role. A typical day in this position will involve learning something new, innovating, and delighting our customers while also adding business value. You will be the primary advocate for our customers, defining the best possible experience for them. This could mean defining a product vision, writing PRFAQ documents, partnering with engineering to determine the best way to deliver value to customers, or identifying ways to delight our customers by addressing their feedback. You will work closely with internal partners, such as engineering, to make product decisions, and with external partners, including hardware and marketing teams, to launch products. As part of the Ring team, you will be part of a fast-paced environment that is passionate about delivering innovative solutions to complex problems. We believe distance shouldn't separate us from what we care about, and we are on a mission to keep people close to what's important.
Responsibilities
- Lead the development and execution of a bold customer-focused product strategy and vision for the next generation of devices and services
- Lead initiatives in various stages of the lifecycle - from ideation to development to launch
- Define creative, high quality, long term product roadmaps based on team strategy and vision
- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture
- Manage prioritization and trade-offs among customer experience, performance and operational load
- Proactively identify and resolve issues that may impair the team's ability to meet strategic, financial, and technical goals
- Drive decision making and product launches in partnership with Engineering, UX, Operations, Business Development, Go to Market, PR, Legal, Finance, and other cross-functional teams
- Create buy-in for the product vision and strategy with leadership and internal partners
Requirements
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience owning feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Nice-to-haves
- Master's degree
Benefits
- Full range of medical benefits
- Financial benefits including equity and sign-on payments
- Comprehensive employee benefits package
