Amazon - Medina, WA
posted 4 months ago
As a Senior Technical Product Manager for Salesforce Success Central (SFSC) at Amazon, you will play a pivotal role in shaping the future of Salesforce deployments across the organization. This position is designed for individuals who are passionate about building innovative tools that drive cultural changes and improve operational maturity within AWS and Amazon. You will be responsible for overseeing the entire product lifecycle, from conceptualization and development to launch and post-launch optimization, ensuring that the products you manage deliver significant value to our customers and stakeholders. In this role, you will define a strategic vision for the next 3-5 years and lead teams to execute on that vision. You will establish and monitor key performance indicators (KPIs) to assess product performance and drive continuous improvement. Your ability to develop and communicate a clear product roadmap will be essential, as you will need to consider stakeholder demands, customer feedback, and business priorities. Engaging with key stakeholders to gather insights and feedback will be a critical part of your responsibilities, ensuring alignment with business objectives and maintaining a customer-centric approach throughout the product development process. You will also be tasked with identifying and proactively managing areas of business importance related to your products, including customer value, opportunity, endemic product architecture problems, and any large risks. Your high judgment will be crucial in distinguishing between one-way and two-way doors, allowing you to take smart risks and drive innovations. Collaboration with other leaders involved in design and development will be key, as you will need to influence their roadmap priorities and reach consensus on approaches and prioritization. The culture within the Salesforce Success Central team is one that encourages diversity and innovation, where team members and management alike take high ownership of their vision and execution of ideas. Maturity, negotiation skills, analytical talent, and leadership are essential to success in this role, as you will be expected to foster a work environment that empowers everyone to contribute their best work.