Senior Product Manager

$166,400 - $166,400/Yr

Array - New York, NY

Full-time - Senior

New York, NY

Professional, Scientific, and Technical Services

About the position

As a Senior Product Manager at Array, you will play a crucial role in shaping the product strategy and enhancing the user experience of our financial innovation platform. This remote-first position involves collaborating with leadership and cross-functional teams to optimize product performance, particularly focusing on front-end conversion rates and user engagement. You will be responsible for driving improvements in user onboarding, analyzing feedback, and developing strategies for customer acquisition and retention, all while ensuring alignment with business goals.

Responsibilities

• Own and optimize the front-end experience of the product, focusing on increasing conversion rates and user engagement.
• Drive improvements in user onboarding and application flows, ensuring the best possible experience for customers.
• Analyze user feedback and data to make informed decisions that enhance product performance and drive higher conversion.
• Collaborate with cross-functional teams to ensure alignment between business needs, user expectations, and product goals.
• Develop and implement initiatives to improve customer acquisition and retention, focusing on organic growth and return on spend.
• Build a cohesive strategy to optimize the B2B2C product journey, maximizing the effectiveness of both business and consumer touchpoints.
• Partner with other Product Managers and engineering teams to develop a compelling vision, strategy, and roadmap.
• Work with product and engineering to clarify, triage, and prioritize bugs.
• Assess risk and come up with well thought out solutions to eliminate any roadblocks for the team in accomplishing tasks on the product roadmap.

Requirements

• 6+ years of experience in a technically focused product management role; experience building products that shipped to market.
• Strong technical background: Computer Science or software engineering experience; must have experience writing in SQL and synthesizing data on your own.
• Experience managing a consumer-facing app or product, with a focus on front-end conversion rate optimization.
• Proven ability to grow key user metrics (e.g., users, monthly active users) through specific initiatives related to onboarding or user flow.
• Expertise in managing product experiences for D2C or B2B2C models, with a focus on improving user-facing interactions.
• Familiarity with identifying and addressing barriers to conversion and making data-driven decisions to boost performance.
• Ability to understand and navigate B2B2C complexities, balancing the needs of both business partners and end users.
• Strong understanding of consumer company metrics such as CAC, conversion rate, and ROI, with experience avoiding excessive reliance on paid ad spend.

Nice-to-haves

• Experience with RESTful API written in Golang and Node.js & Svelte for front end theming, microservices running on K8s engine @GCP.

Benefits

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• Arrayaversary Kits for work anniversaries