Senior Product Manager

ZoomInfo Technologies - Waltham, MA

Full-time - Senior

Waltham, MA

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Product Manager at ZoomInfo is responsible for architecting user onboarding flows, enhancing user engagement, and driving product growth through strategic vision and collaboration. This role requires a customer-centric approach to improve user experiences and maximize platform utilization, while also leading cross-functional teams to deliver impactful onboarding solutions.

Responsibilities

• Architect Admin and End-user Onboarding Flows by partnering with UX and other teams.
• Grow Daily and Monthly active users through automated user loops.
• Guide users to ideal journeys by building training bumpers in the product.
• Design effective upsell experiences based on engagement data.
• Set Vision and Roadmap for product growth aligned with company objectives.
• Engage Key Stakeholders to understand onboarding needs.
• Define and Analyze Metrics to enable growth initiatives.
• Lead Cross-Functional Teams to deliver superior onboarding solutions.
• Communicate Effectively with stakeholders on strategies and progress.

Requirements

• 5+ years of product management experience, specializing in user acquisition, activation, engagement, and retention.
• Customer-centric with a focus on delivering excellent experiences.
• Ability to convey complex concepts clearly to diverse audiences.
• Proven track record of driving measurable business outcomes through user onboarding initiatives.
• Strong product intuition informed by data insights using tools like Amplitude and Tableau.
• Enthusiasm for collaborating on technical design documents with engineering teams.

Benefits

• Comprehensive benefits package
• Holistic mind, body, and lifestyle programs designed for overall well-being