Senior Product Manager

$150,000 - $200,000/Yr

Computershare - New York, NY

Full-time - Senior

Remote - New York, NY

10,001+ employees

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Senior Product Manager will play a crucial role in leading the US Registry product team at Computershare, focusing on enhancing the growth and strategic direction of the company's suite of products and services. This position is pivotal in driving client value through collaboration with various stakeholders, including technology and marketing teams, to define product features and capabilities that prioritize end-user outcomes.

Responsibilities

• Help set the vision and strategic direction of our US Issuer Client products and service suite.
• Ensure the vision and direction of our products, services and channels deliver in alignment to our company's financial goals.
• Identify new products, features & ideas for consideration and debate, including new opportunities within the US markets.
• Work with the Issuer Services Registry Executives to define the product vision and strategy.
• Ensure product and channel initiative outputs flow into our agile delivery model.
• Promote a culture of innovation across the region that will drive customer focused direction of our products, services, and channels.
• Document business cases including financial/usage forecasting and ROI metrics.
• Ensure clear mapping of processes within products and services including channel alignment.
• Continually gather and analyse data/business intelligence using it to inform the creation of product and feature strategies.
• Explore markets and consider industry insights.
• Plan and carry out product launches, including documentation, training and enablement.
• Translate business strategy into product strategy.
• Drive the execution of all processes in the product lifecycle, including product and market research, planning, positioning, product launch and roadmap development.

Requirements

• 7+ years experience in product management with a preference for candidates with a financial and/or banking background.
• Proven ability to engage with technology, marketing and business teams in a collaborative relationship.
• Experience with Product Management disciplines such as creation of Product Roadmaps, Product QBRs, presenting short- and long-term strategic plans.
• Experience of User/Survey research with Voice of Customer and user feedback and ability to present Concepts to executives at Product QBRs.
• A deep understanding of market research and analysis to identify customer needs, market trends, and competitive dynamics.
• Proficiency in strategic planning involving the ability to develop and execute effective communication and leadership abilities.
• A solid grasp of outcome driven measurement and demonstrating the ROI of marketing initiatives.
• Ability to drive significant outcomes that influence the product's market position, customer satisfaction, and revenue growth.

Benefits

• Paid parental leave
• Flexible working
• Health and wellbeing rewards including medical, dental and vision
• 401k matching
• Tax-advantaged flexible spending plans including healthcare, dependent care and commuter
• Short and long-term disability benefits
• Life insurance and supplemental life insurance