ByteDance - San Jose, CA
posted about 13 hours ago
San Jose, CA
About the position
ByteDance is seeking an innovative and strategic Product Operations Advocate to join our DevInfra team. In this role, you will be responsible for driving the vision, development, and growth of ByteDance's internal R & D tool products, creating impactful solutions that enhance developer productivity and experience.
Responsibilities
- Develop and implement strategies to enhance product awareness and technical influence through events, content, and DevRel.
- Gather user feedback to drive product optimization.
- Collaborate with cross-functional teams (e.g., SA, R&D) to design and execute growth strategies for large customers and developers, focusing on achieving product growth KPIs.
- Create frameworks to measure and govern product experience, leveraging both qualitative and quantitative data.
- Partner with product teams to optimize the developer experience and meet experience-related KPIs.
- Build and maintain data dashboards, track user behavior, and analyze data to inform product and operational improvements.
- Enhance developer support services (training, documentation, work order/on-call support) through internal efforts and cross-functional collaboration, prioritizing user experience.
