Senior Product Operations Analyst

Unclassified - Pierre, SD

Full-time - Mid Level

Remote - Pierre, SD

About the position

The Senior Product Operations Analyst at HealthEdge Software Inc. plays a crucial role in enhancing the product management team's effectiveness by driving process improvements, prioritizing key opportunities, and ensuring alignment with company goals. This position involves collaborating closely with the VP of Product Management to standardize processes, implement data-driven prioritization, and improve communication across stakeholders, ultimately contributing to the success of HealthEdge's innovative healthcare solutions.

Responsibilities

• Drive Scale & Efficiency through Processes & Tooling by standardizing and improving processes, approaches, and templates used internally and with stakeholders.
• Prioritize efforts across the product lifecycle considering impact and effort.
• Evaluate and recommend tools and frameworks to improve product team effectiveness.
• Make recommendations to leadership on improving product team autonomy and alignment with company goals.
• Support product team in driving consistent prioritization considering diverse stakeholder needs.
• Incorporate quantitative goal-setting and measurement frameworks into product processes.
• Identify KPIs and work with product managers to ensure measures are communicated across the organization.
• Support quarterly planning efforts and ongoing roadmap refinement.
• Establish governance and communication structures for key stakeholder groups.
• Partner with GTM org and executive leadership to implement commercialization processes.

Requirements

• B.S. or B.A. degree required.
• 2-4+ years working in a Product Operations role or similar experience in process improvement.
• 3+ years of agile/scrum experience in different organizations.
• Strong knowledge of Healthcare IT or payment integrity subject matter.
• Strong knowledge of product and program management processes and best practices.
• Strong knowledge of MS Office, ADO, and Confluence.

Nice-to-haves

• Experience in a growth-stage company.
• Ability to adapt and improve maturing processes.
• Strong verbal and written communication skills.

Benefits

• Full-time, permanent employment
• Remote work flexibility
• Diversity and inclusion initiatives