Senior Product Operations Analyst

HealthEdge - Saint Paul, MN

Full-time - Mid Level

Remote - Saint Paul, MN

About the position

The Business Operations Associate at HealthEdge plays a crucial role in enhancing the product management team's effectiveness by driving process improvements, prioritizing key opportunities, and supporting data-driven decision-making. This position involves collaborating closely with the VP of Product Management to streamline operations, establish governance structures, and ensure effective communication across various stakeholders. The role is integral to fostering a culture of continuous improvement and operational excellence within the organization.

Responsibilities

• Standardize and improve processes, approaches, and templates used by the product team and in collaboration with stakeholders.
• Prioritize efforts across the product lifecycle considering impact and effort.
• Evaluate and recommend tools and frameworks to improve product team effectiveness.
• Make recommendations to leadership on improving product team autonomy and alignment to company goals.
• Support product team in driving consistent prioritization considering diverse stakeholder needs.
• Incorporate quantitative goal-setting and measurement frameworks into product processes.
• Identify KPIs and work with data science and analytics to incorporate measurements into product.
• Support quarterly planning efforts and ongoing roadmap refinement.
• Establish governance and communication structures for key stakeholder groups.
• Partner with GTM org and executive leadership to implement commercialization processes.

Requirements

• B.S. or B.A. degree required.
• 2-4+ years working in a Product Operations role or similar.
• 3+ years of agile/scrum experience.
• Strong knowledge of Healthcare IT or payment integrity subject matter.
• Strong knowledge of product and program management processes and best practices.
• Strong knowledge of MS Office, ADO, and Confluence.

Nice-to-haves

• Experience in a growth-stage company.
• Ability to adapt and improve maturing processes.
• Strong verbal and written communication skills.

Benefits

• Full-time, permanent employment
• Remote work flexibility
• Diversity and inclusion initiatives
• Opportunities for professional development