Senior Product Operations Analyst

HealthEdge - Helena, MT

Full-time - Mid Level

Remote - Helena, MT

About the position

The Senior Product Operations Analyst at HealthEdge Software Inc. plays a crucial role in enhancing the product management team's effectiveness by driving process improvements, prioritizing key opportunities, and ensuring alignment with company goals. This position involves collaborating closely with the VP of Product Management to standardize processes, implement data-driven prioritization, and improve communication across stakeholder groups, ultimately contributing to the success of HealthEdge's innovative payment integrity solutions.

Responsibilities

• Standardize and improve processes, approaches, and templates used by the product team and stakeholders.
• Prioritize efforts across the product lifecycle considering impact and effort.
• Evaluate and recommend tools and frameworks to improve product team effectiveness.
• Make recommendations to leadership for improving product team autonomy and alignment with company goals.
• Support product team in driving consistent prioritization based on stakeholder and customer needs.
• Incorporate quantitative goal-setting and measurement frameworks into product processes.
• Identify KPIs and work with data science and analytics to ensure measures are communicated across the organization.
• Support quarterly planning efforts and ongoing roadmap refinement.
• Establish governance and communication structures for key stakeholder groups.
• Partner with GTM organization and executive leadership to implement commercialization processes.

Requirements

• B.S. or B.A. degree required.
• 2-4+ years working in a Product Operations role or similar experience.
• 3+ years of agile/scrum experience in various organizations.
• Strong knowledge of Healthcare IT or payment integrity subject matter.
• Strong knowledge of product and program management processes and best practices.
• Strong knowledge of MS Office, ADO, and Confluence.

Nice-to-haves

• Experience in a growth-stage company.
• Ability to adapt and improve maturing processes.
• Strong analytical thinking and detail-oriented approach.

Benefits

• Full-time, permanent employment
• Remote work flexibility
• Inclusive workplace culture
• Opportunities for professional development